CSR | SMM | Marketing | Content Moderator-AdvertisingCSR | SMM | Marketing | Content Moderator-Advertising
Haydee
ID Verified$650
per month
($4/hour)
Profile Description
I am a Creative Support Pro with a heart for customers and an eye for compelling content. Known for improving workflows, maintaining accurate records, and delivering reliable service that supports team efficiency and customer satisfaction.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Content Moderator – Social Media (Advertising)
TaskUs
Apr 2021 - Apr 2026
Job Responsibilities:
• Reviewed high volumes of user-generated advertising content daily against platform community standards, identifying violations such as hate speech, misinformation, and inappropriate imagery — achieving consistent accuracy scores that met or exceeded quality KPIs. • Triaged and escalated complex or high-risk policy violations to senior policy teams, applying structured decision frameworks that r...
Customer Advocate – Healthcare
Teleperformance (UHC)
Oct 2020 - Jan 2021
Job Responsibilities:
• Managed inbound and outbound calls for members, physicians, and pharmacies to resolve healthcare coverage inquiries, benefits clarification, and service coordination — ensuring each interaction met compliance and patient satisfaction standards. • Arranged medical transportation, appointment scheduling, and medication coordination for patients by liaising with healthcare providers and facilities...
Quick Stats
Education
Associate's Degree
Polytechnic University of the Philippines
2023 - 2026