Executive Virtual AssistantExecutive Virtual Assistant
Zach
ID Verified$800
per month
($5/hour)
Profile Description
Your results-driven professional with over 3 years of experience in BPO, customer service, and sales. I specialize in building client trust, resolving complex concerns, and turning warm leads into loyal customers. Known for my confident communication and adaptability in fast-paced environments, I consistently exceed performance targets. I’m passionate about delivering excellent service while contributing to a team’s overall growth and success.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Software Development
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Sales & Business Development
Work Experience
CUSTOMER SUPPORT OFFICER
In House Care
Nov 2023 - Dec 2024
Job Responsibilities:
Providing prompt and courteous customer service to patients and their families. Assisting patients with scheduling appointments. Resolving complaints and issues in a professional and empathetic manner
FINANCIAL REPRESENTATIVE
sykes
Jun 2022 - Nov 2023
Job Responsibilities:
Handled customer concerns related to credit cards, debit cards, and insurance. Assisted with reading billing statements and redeeming rewards points. Reported lost or stolen cards and ensured proper follow-up.
SALES REPRESENTATIVE
VXI
Feb 2021 - Mar 2022
Job Responsibilities:
Blended account selling gadgets (phones, tablets, SIM cards) Handled billing inquiries and basic troubleshooting Generated leads, qualified prospects, and closed sales Managed inbound/outbound calls, emails, and chats across time zones