Virtual assistant, Sales Representative, Client RelationshipVirtual assistant, Sales Representative, Client Relationship
Xolelwa
ID Verified$1,000
per month
($6/hour)
Profile Description
I am a customer-focused professional with experience in client service, administrative support, and risk/compliance operations. I have strong communication, problem-solving, and organizational skills, allowing me to efficiently manage customer inquiries, scheduling, data entry, and administrative tasks while maintaining accuracy and professionalism. I am comfortable working remotely, quickly learning new systems and tools, and supporting sales activities through customer engagement, lead follow-...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Data & Analytics
Finance & Accounting
Work Experience
FIC/KYC SPECIALIST
Raging River Trading
Apr 2020 - Aug 2025
Key Achievements:
Provided professional customer support through phone, email, and live chat, resolving customer inquiries efficiently while maintaining high satisfaction levels. Managed support tickets using ticketing systems, ensuring timely follow-up and accurate documentation of all interactions. Assisted customers with technical and service-related issues, identified recurring problems, and suggested process improvements that helped reduce response time and improve service quality.