Business Development RepresentativeBusiness Development Representative
XAVIER
$1,300
per month
($7/hour)
Profile Description
I have 7 years of customer service experience and more than 3 years of experience as a Business Development Representative specializing in B2B lead generation, outbound prospecting, cold calling, cold email outreach, and appointment setting. I have worked with US-based clients and have experience using HubSpot and Salesforce for CRM management, pipeline tracking, lead qualification, and sales coordination. I am highly organized, goal-oriented, and comfortable working in remote environments. My s...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Sales & Business Development
Marketing & Growth
Virtual Assistance & Admin
Customer Success
Real Estate Operations
Work Experience
Business Development Representative
StoryGen
Jan 2026 - Jul 2026
Key Achievements:
Conducted outbound B2B prospecting through cold calls and cold email outreach. Identified and qualified potential clients and decision-makers. Booked appointments and coordinated meetings for the sales team. Managed lead tracking, pipeline updates, and CRM records. Performed follow-ups with prospects and maintained consistent outreach activity. Collaborated with the sales team to generate qualified opportunities and support business growth
Business Development Representative
Acquire BPO
Dec 2024 - Jan 2026
Key Achievements:
Qualified leads from marketing campaigns and outbound prospecting efforts. Contacted potential clients through cold calls and emails. Identified client needs and recommended appropriate products and services. Built long-term client relationships and nurtured sales opportunities. Scheduled meetings between prospects and Account Executives. Reported sales pipeline and outreach performance to the Business Development Manager
Customer Support Specialist
Eperformax
Jul 2023 - Nov 2024
Key Achievements:
Provided customer support through phone, email, and technical assistance. Resolved billing, account, and technical concerns. Assisted customers with product activation and account management. Delivered excellent customer service while meeting performance metrics.
Virtual Assistant / Real Estate Appointment Setter
RocketStation
Jun 2022 - Jun 2023
Key Achievements:
Conducted real estate cold calling and appointment setting. Qualified seller leads and handled objections. Performed skip tracing, property research, and CRM data entry. Managed administrative tasks, scheduling, and social media support
Inside Sales Associate
Phone Animal
Sep 2020 - Nov 2021
Key Achievements:
Conducted outbound sales calls and lead qualification. Nurtured prospects and booked appointments for real estate agents. Managed follow-ups and maintained accurate CRM records.
Technical and Customer Service Support
SPI CRM
Apr 2018 - Apr 2019
Key Achievements:
Assisted customers with technical troubleshooting and account-related concerns. Resolved service issues and escalated complex cases when necessary. Delivered customer support while maintaining quality and productivity standards. Identified opportunities for upselling and account retention.
Customer Service Representative
TaskUs
Jun 2016 - Oct 2017
Key Achievements:
Provided customer support through phone, email, and live chat. Managed customer inquiries, order issues, and payment concerns. Utilized Zendesk to maintain accurate customer records and interactions. Consistently achieved customer satisfaction, response time, and quality targets.
Quick Stats
Education
Bachelor's Degree
Far Eastern University
2012 - 2016