Virtual AssistantVirtual Assistant
Wency
1,000/mo
City of San Fernando Pampanga , Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since August 2026
Profile Description
With 10+ years in customer service, operations and as an individual contractor or virtual assistant. I help teams and businesses succeed by turning challenges into results. I’ve led teams, trained staff, optimized performance, and handled complex customer interactions all while keeping motivation and growth at the forefront. From team leadership to revenue optimization, I bring experience, insight, and a results-driven approach to every project. I managed compliance for POS terminals across b...
Top Skills
Phone Support · 10 yearsEmail Support · 5 yearsLive Chat Support · 5 yearsTechnical Support · 5 yearsAccounts Payable/Receivable · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Power BIBeginner
Content & Writing
ScriptwritingBeginner
Customer Success
Phone SupportExpert
Live Chat SupportExpert
Email SupportExpert
Technical SupportExpert
Video SupportBeginner
Social Media SupportBeginner
Lead ManagementBeginner
E-commerce & Marketplace
ShopifyBeginner
Amazon FBABeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Order ProcessingBeginner
DropshippingBeginner
Finance & Accounting
Accounts Payable/ReceivableBeginner
Payroll ProcessingBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
CalendlyBeginner
Personal Assistant ServicesBeginner
Real Estate Operations
Real Estate ListingBeginner
AirbnbBeginner
Human Resources
RecruitmentBeginner
Work Experience
Revenue Specialist 2
VALOROO
Feb 2026 - Present
Excel (Advanced)Live Chat SupportPhone SupportGoogle Sheets (Advanced)Email SupportVideo Support
Revenue Specialist / Supervisor
FedEx
Mar 2023 - Jan 2026
Excel (Advanced)Live Chat SupportPhone SupportGoogle Sheets (Advanced)Email SupportVideo Support
Admin Specialist and Executive Specialist 2
Cloudstaff
Jan 2021 - Mar 2022
Product Ready Trainer
Concentrix
Jan 2019 - Jan 2022
Excel (Advanced)Video SupportEmail SupportScriptwritingGoogle Sheets (Advanced)
Quick Stats
Age30 years
English LevelConversational
ID VerificationNot verified
Certifications
Office Information System
Education
Associate's Degree
ACLC
2014 - 2016