Vangie

Executive Assistant

Vangie

1,000/mo
Toledo City, Philippines
Looking for Full-time
8 hours/day
Availability: EU / Asia timezone

Profile Description

A highly experienced Executive Assistant with over ten years of providing comprehensive administrative and operational support to multiple clients in dynamic online environments. Adept at managing calendars, coordinating projects, and ensuring seamless communication between teams and stakeholders. Skilled in using CRM systems such as Salesforce, Zendesk to track leads, manage client data, and optimize workflows. Proficient with collaboration and productivity tools, including Slack, Trello, Goo...

Skills & Expertise

Content & Writing

Customer Success

Data & Analytics

Design & Creative

CanvaAdvanced
CapCutBeginner

E-commerce & Marketplace

Sales & Business Development

Work Experience

Administrative Officer

LGU Toledo CitY

Apr 2019 - Oct 2025

Job Responsibilities:

Oversees office operations and provides administrative support to ensure efficient workflows and effective communication across departments. Skilled in handling correspondence, managing records, and coordinating schedules. Ensures compliance with organizational policies while supporting management in decision-making and operational needs.

Editorial Calendar ManagementTicket ManagementEmail SupportLive Chat SupportSocial Media SupportGoogle Sheets (Advanced)CanvaExcel (Advanced)Community ManagementSalesforce

Customer Service Specialist

Tripaneer

Jul 2014 - Sep 2019

Job Responsibilities:

Responsible for managing client relationships, ensuring customer satisfaction, and driving account growth. Acts as the primary point of contact between clients and internal teams, delivering tailored solutions that align with client goals. Skilled in communication, negotiation, and problemsolving to maintain long-term partnerships and increase revenue.

Email CopywritingLive Chat SupportEmail SupportTicket ManagementEditorial Calendar ManagementCopywritingLiveChatSocial Media SupportZendeskCanva

Content Editor (Homebased)

BookRetreats

Jul 2020 - Sep 2019

Job Responsibilities:

Edits and refines digital and print content to ensure clarity, accuracy, and brand consistency. Skilled in proofreading, developmental and line editing , and collaborating with teams to deliver engaging, high-quality content.

CopywritingEditorial Calendar ManagementTicket ManagementEmail CopywritingLive Chat SupportEmail SupportSocial Media SupportZendeskCommunity ManagementOrder Processing

Social Media Manager

Amazing Toppers

Feb 2014 - Apr 2019

Job Responsibilities:

Develops and manages social media strategies to grow brand presence, engage audiences, and drive results. Skilled in content creation, analytics, and paid campaigns, collaborating with teams to align efforts with business goals.

Ticket ManagementLiveChatEmail CopywritingLive Chat SupportEmail SupportSocial Media SupportProduct DescriptionsZendeskGoogle Sheets (Advanced)Loom/Screen Recording

Quick Stats

Age44 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Portfolio
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Certifications

PRC Teaching Professional