Ursula

Virtual Assistant

Ursula

1,200/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Executive Virtual Assistant with hands-on experience managing calendars, coordinating travel, and handling confidential business matters for busy executives. Skilled at anticipating needs, resolving scheduling conflicts before they escalate, and staying organized under shifting priorities. Background in education administration and customer service adds strong communication skills and reliability under pressure. Comfortable working independently in remote, fast-paced environments.

Top Skills

Creative Writing · 3 yearsCalendar Management · 2 yearsData Entry · 2 yearsDocument Management · 2 yearsEmail Management · 2 years

Skills & Expertise

AI & Automation

ZapierIntermediate
Make (Integromat)Beginner
Workflow AutomationBeginner
OpenAI APIBeginner
Claude/Anthropic APIBeginner

Content & Writing

Creative WritingAdvanced
CopywritingIntermediate
Email CopywritingBeginner
Blog WritingBeginner

Customer Success

Phone SupportBeginner
Email SupportBeginner
Lead ManagementBeginner

Design & Creative

CanvaIntermediate

Specialized Skills

OnboardingBeginner
Language TeachingBeginner
Telehealth SupportBeginner
Medical TranscriptionBeginner

Virtual Assistance & Admin

Calendar ManagementIntermediate
Travel PlanningIntermediate
Data EntryIntermediate
Email ManagementIntermediate
Document ManagementIntermediate
Meeting CoordinationIntermediate
CalendlyIntermediate
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner
AirtableBeginner

Work Experience

Executive assitant

Bloom

Apr 2026 - Present

Key Achievements:

Successfully supported the Executive Secretary by managing executive operations, coordinating meetings and stakeholder communications, maintaining confidential records, preparing reports and documentation, and streamlining administrative workflows. Through strong organization, attention to detail, and proactive problem-solving, I helped improve operational efficiency and ensured the smooth execution of executive priorities.

Travel PlanningEmail ManagementPersonal Assistant ServicesAsanaCalendlyDocument ManagementData EntryNotionExecutive Assistant ServicesCalendar ManagementMeeting CoordinationResearch & Information GatheringTrelloEmail CopywritingEmail SupportPhone SupportCreative WritingOpenAI APIClaude/Anthropic APILead ManagementWorkflow Automation

Medical VA- Intern

Kryptonite Academy

Feb 2026 - Mar 2026

Key Achievements:

Successfully managed patient intake, coordinated appointment scheduling, performed insurance verification, automated and maintained routine administrative processes, and provided accurate medical scribing support for healthcare providers.

ZapierClaude/Anthropic APIWorkflow AutomationMedical TranscriptionTelehealth SupportExecutive Assistant Services

Quick Stats

Age32 years
English LevelFluent
ID VerificationNot verified
Portfolio
🔒

Certifications

Virtual Assitance
Medical VA

Education

Master's Degree

Kenyatta University

2022 - present

Bachelor's Degree

Kenyatta University

2012 - 2016