Executive Virtual AssistantExecutive Virtual Assistant
Trangia
$800
per month
($5/hour)
Profile Description
Results-driven Virtual Assistant and Customer Service Professional with 5+ years of experience in high-volume environments across healthcare, travel, e-commerce, and finance. Skilled in managing 50+ daily interactions (calls, chats, and emails) while maintaining high customer satisfaction and operational efficiency. Experienced in executive support and administrative operations, including calendar management, email handling, scheduling, and workflow organization to support business leaders effe...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
E-commerce & Marketplace
Human Resources
Marketing & Growth
Virtual Assistance & Admin
Specialized Skills
Work Experience
Customer Service Representative-Financial Account
VXI Global Solutions
Oct 2019 -
Job Responsibilities:
Managed over 30 customer interactions daily, maintaining confidentiality and ensuring prompt issue resolution. Handled account maintenance, including account openings and closures, while ensuring accuracy in financial records. Delivered exceptional customer satisfaction by efficiently addressing inquiries and resolving issues in a timely manner.
Senior Recruitment Specialist
PSG GLOBAL SOLUTIONS
Sep 2025 - Apr 2026
Job Responsibilities:
Managed full-cycle recruitment from sourcing to onboarding for multiple roles. Sourced candidates using Job Boards, CareerBuilder, LinkedIn, and ATS platforms. Conducted resume screening, phone screenings, and initial interviews to assess qualifications and role fit. Coordinated interviews and collaborated closely with hiring managers. Maintained candidate pipelines and documentation within the Ap...
VA in a Cleaning Company (part time)
SQUEAKY KLEAN LLC
Jul 2025 - Feb 2026
Job Responsibilities:
Conducted outbound calls for lead follow-ups, proposal support, unpaid invoice reminders, and customer communication, ensuring timely responses and client satisfaction. Supported daily cleaning operations by coordinating with field staff, resolving client concerns, and maintaining organized follow-ups and documentation. Managed email and inbox organization, scheduled meetings using Go High Level,...
SOCIAL MEDIA SPECIALIST (Part-time)
US AGENCY UNCVRD
Jan 2025 - Jan 2026
Job Responsibilities:
Manage 36+ accounts across Instagram, TikTok, Reddit, and Threads using Dolphin Anty for organized, efficient multi-account operations. Oversee end-to-end SMM tasks: content planning, scheduling, engagement, and analytics to support steady growth. Design and maintain SMM panels for 36 accounts, ensuring smooth workflows and consistent branding. Run targeted outreach campaigns to boost visibility,...
Inside Sales Representative (Health Care Account)
NTT Global Solutions
Jul 2023 - Mar 2025
Job Responsibilities:
Handled 40+ inbound/outbound calls daily; supported patients and drove appointment bookings and service utilization. Coordinated with providers and patients for scheduling, follow-ups, and care delivery; ensured timely resolutions. Verified insurance benefits, processed prior authorizations, and resolved coverage issues to reduce claim denials. Managed patient onboarding, lead follow-ups, and edu...
Virtual Assistant Specialist (Part time)
Trangia Business Consultancy
Jan 2023 - Jul 2023
Job Responsibilities:
Responded to customer inquiries and provided timely assistance, ensuring a high level of satisfaction. Managed calendars, schedules, emails, and appointments, ensuring efficient organization and communication. Organized and maintained client information, tracking project progress and ensuring deadlines were met. Conducted market research and prepared detailed reports to support strategic decisio...
E-Commerce Specialist (Temu Pioneer)
CSR E-COMMERCE-Rehire-vxi
Feb 2023 - Jul 2023
Job Responsibilities:
Managed end-to-end order fulfillment workflows, ensuring timely product delivery and customer satisfaction. Led customer retention efforts through targeted marketing campaigns and communication strategies. Enhanced customer engagement by implementing strategies that drove repeat purchases and increased brand visibility on e-commerce platforms. Coordinated with suppliers and partners to optimize p...
Senior Associate (Travel Account)
EXPEDIA UA WNS GLOBAL SOLUTIONS
Dec 2021 - Feb 2023
Job Responsibilities:
Handled 30+ daily customer interactions via chat, email, and inbound calls; ensured timely resolutions and high CSAT. Used dual GDS systems to manage flight, hotel, and car bookings; increased conversions through upselling. Coordinated with airlines for rebookings, cancellations, and schedule changes; resolved issues accurately. Delivered personalized support; consistently met KPIs for response ti...
Licensed Financial Consultant & Admin Staff
Pru-life UK
Jan 2019 - Dec 2019
Job Responsibilities:
Monitored client financial status and provided customized solutions, including investments, life insurance, and wealth management strategies. Managed client communications, ensuring timely updates and accurate recordkeeping for enhanced service delivery.