Customer Service, Virtual Assistance, Email MarketerCustomer Service, Virtual Assistance, Email Marketer
Susan
500/mo
Nairobi, Kenya
Looking for Part-time
6 hours/day
Availability: US / EU / Asia timezone
$500
per month
($3/hour)
Member since July 2026
Profile Description
I am a versatile remote professional bringing together experience as a Virtual Assistant, Customer Service Specialist, and Email Marketer. On the administrative side, I keep daily operations running smoothly by managing inboxes, organizing files, updating databases, and assisting with technical setups. When it comes to customer service, I focus on delivering prompt, friendly email support, tagging new leads, keeping client records accurate, and following up to build lasting customer relationship...
Top Skills
GitHub Copilot · 1 yearA/B Testing · <1 yearA/B Testing for ML · <1 yearAPI Integration · <1 yearB2B Sales · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
GitHub CopilotIntermediate
Copy.aiBeginner
Workflow AutomationBeginner
Power AutomateBeginner
API IntegrationBeginner
Computer VisionBeginner
A/B Testing for MLBeginner
Content & Writing
CopywritingBeginner
Creative WritingBeginner
Email CopywritingBeginner
Product DescriptionsBeginner
SEO Content WritingBeginner
ContentfulBeginner
Customer Success
Email SupportBeginner
Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Lead ManagementBeginner
Technical SupportBeginner
Video SupportBeginner
Ticket ManagementBeginner
Customer.ioBeginner
Data & Analytics
Excel (Advanced)Beginner
SQLBeginner
Google Sheets (Advanced)Beginner
SegmentBeginner
A/B TestingBeginner
Sales & Business Development
Lead GenerationBeginner
B2B SalesBeginner
Cold Email OutreachBeginner
Cold CallingBeginner
B2C SalesBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Personal Assistant ServicesBeginner
Meeting CoordinationBeginner
Document ManagementBeginner
Email ManagementBeginner
Quick Stats
Age26 years
English LevelFluent
ID VerificationNot verified
Certifications
Email Marketing
Education
Bachelor's Degree
Kirinyaga University
2019 - 2023