Stephanie

Executive Virtual Assistant & Operations Specialist

Stephanie

ID Verified
1,200/mo
Midrand, South Africa
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Versatile admin and healthcare operations expert with 9+ years of experience delivering top-tier executive support, scheduling, and project coordination.

Skills & Expertise

Specialized Skills

Sales & Business Development

B2C SalesAdvanced
Cold CallingIntermediate

Human Resources

TimekeepingIntermediate
PayrollIntermediate
RecruitmentIntermediate
HR ManagementIntermediate

Customer Success

Work Experience

Support Worker

Shaw Healthcare

Jun 2024 - Aug 2026

Job Responsibilities:

Coordinated individualized rehabilitation schedules and care planning for residents within a high-compliance Acquired Brain Injury facility. • Completed certified in-house training provided by Shaw Healthcare in Manual Handling, emergency response, and ergonomic patient transfer protocols. • Conducted ongoing risk assessments, managed shift handovers, and generated detailed incident reports to m...

Phone SupportTimekeepingEmail Support

HR Administrative Assistant

BC Business Solutions

Aug 2021 - Jul 2023

Job Responsibilities:

Processed accurate payroll schedules and employee payment documentation while enforcing strict data privacy standards. • Facilitated end-to-end recruitment, onboarding, and training logistics for new hires. • Maintained internal HR databases, compliance records, and policy documentation to ensure smooth operations.

OnboardingEmployee RelationsCompensation & BenefitsPerformance ManagementPayrollRecruitmentHR ManagementPhone SupportEmail SupportTimekeeping

Executive Assistant

BC Business Solutions

Jan 2021 - Jul 2021

Job Responsibilities:

• Managed executive calendars, scheduled cross-departmental meetings, compiled operational reports, and recorded official minutes. • Coordinated end-to-end travel logistics, accommodation, and itineraries for senior management

Phone SupportEmail SupportTimekeeping

Receptionist & Administrative Assistant

Barrier Survey

Mar 2020 - Dec 2020

Job Responsibilities:

Managed front-office reception, visitor access control, switchboard operations, and associate calendar scheduling. • Administered petty cash, monitored debt recovery follow-ups, and generated routine financial and administrative reports. • Supervised general office staff and driver dispatch routes while managing transport bookings.

Phone SupportEmail SupportTimekeeping

Administrative & Logistics Officer

The W Group

Aug 2017 - Oct 2019

Job Responsibilities:

Managed end-to-end freight distribution, delivery tracking, and client updates across key logistics pathways. • Oversaw fleet operations, scheduled preventive maintenance, and ensured compliance with national transport regulations. • Enforced health and safety standards, ensuring all staff received required PPE and safety training.

Phone SupportEmail SupportTimekeepingB2C SalesCold Calling

Call Centre Supervisor

The Unlimited

May 2015 - Jul 2017

Job Responsibilities:

Supervised and mentored a team of customer service agents to ensure quality standards and daily performance metrics were achieved. • Oversaw insurance policy administration, client renewals, premium collections, and carrier communications.

Cold CallingB2C SalesSales PresentationsPhone SupportEmail Support

Marketing Strategist

Nine Yards Marketing & Promotions

Sep 2014 - Mar 2015

Job Responsibilities:

Gathered market intelligence to evaluate growth opportunities and executed targeted marketing campaigns

Sales PresentationsB2C SalesEmail SupportPhone Support

Call Centre Debt Collector

Brooks & Luyts

Dec 2010 - Jan 2012

Job Responsibilities:

Recovered overdue accounts on behalf of First National Bank (FNB) while establishing structured payment agreements.

Cold CallingPhone SupportEmail Support

Quick Stats

Age36 years
GenderFemale
English LevelFluent
ID VerificationVerified

Certifications

Google project management
Caregiver certificate
Nurse Aid certificate
First Aid
Bachelor of Social sciences management and sociology

Education

Certificate

Cousera

2026 - present

Certificate

Florence Academy

2024 - 2024

Certificate

Alison

2021 - 2021

Certificate

Red cross

2021 - 2021

Bachelor's Degree

KwaZulu-Natal University

2012 - 2014

High-school

Midrand High School

2006 - 2010