Operations & Payroll Support SpecialistOperations & Payroll Support Specialist
Shivani
ID Verified$3,500
per month
($20/hour)
Profile Description
Results driven Business Operations and Administration Specialist with nearly 14 years of experience in operational efficiency, process improvement, project coordination, payroll operations, and stakeholder management across complex corporate and construction environments. Demonstrated expertise in overseeing high volume operations supporting 500+ employees, streamlining workflows, strengthening compliance and audit controls, and enhancing accuracy, accountability, and service delivery. Profic...
Skills & Expertise
Skill Levels Explained:
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Virtual Assistance & Admin
Specialized Skills
Marketing & Growth
Human Resources
Finance & Accounting
E-commerce & Marketplace
Data & Analytics
Customer Success
AI & Automation
Work Experience
Operations & Payroll Support Specialist
FMM Maintenance and Construction
Jul 2025 - Present
Job Responsibilities:
Support operational and payroll processes across multiple departments, ensuring accuracy and compliance. • Collaborate with HR and finance teams to streamline workflows and resolve discrepancies. • Train employees on timekeeping and system processes, improving data accuracy. • Maintain organised records and support reporting and administrative functions. • Contribute to process improvements an...
Senior Payroll Officer / Operations Support Lead
Passenger Rail Agency of South Africa (PRASA)
Aug 2017 - Jul 2025
Job Responsibilities:
Managed payroll and operational processes for 400+ employees in a high-volume, unionised environment, supervising 1 direct report and reporting directly to the Payroll Manager. • Operated with a high degree of independence and accountability for payroll compliance, accuracy, and governance, often covering core payroll functions single-handedly during periods of staff shortage. • Partnered wi...
Payroll & Administrative Coordinator
Passenger Rail Agency of South Africa (PRASA)
Jan 2013 - Jul 2017
Job Responsibilities:
Coordinated payroll, workforce data, and timekeeping for 800+ employees across multiple sites. January 2013 - July 2017 Durban, NL, South Africa • Delivered full administrative and operational support across departments, including onboarding and offboarding. • Redesigned internal reporting and documentation processes, improving accuracy and audit readiness. • Acted as cross-departmental liais...
Quick Stats
Certifications
Education
Bachelor's Degree
Mancosa
2019 - 2021
Certificate
Thekwini TVET College
2014 - 2016