Shanne

General VA | Executiva EA | Admin VA

Shanne

ID Verified
1,500/mo
Cagayan de Oro City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Passionate BPO Maven & Remote Work Prodigy Hello there! I'm a seasoned professional ready to infuse your project with passion, expertise, and a touch of excellence. Let me share what makes me the perfect fit: Tech Savvy & Networking Virtuoso: With a focus on Cisco-Linksys, Belkin, and various networking devices, I ensure seamless technical support. My knack for troubleshooting both hardware and software hitches sets your project up for success. In addition, my vast experience with various CRM...

Skills & Expertise

AI & Automation

PerplexityBeginner
Copy.aiBeginner

Data & Analytics

LookerAdvanced

Design & Creative

CanvaExpert
Adobe PhotoshopIntermediate
CapCutBeginner

E-commerce & Marketplace

Human Resources

SOP WritingBeginner

Sales & Business Development

Close.ioAdvanced
CopperBeginner
Zoho CRMBeginner

Virtual Assistance & Admin

Work Experience

Brand Connections Specialist

Dutchie

Aug 2024 - Present

Ticket ManagementData EntryResearch & Information GatheringJira

Senior Lead, Creator Outreach and Support

1stCollab

Apr 2023 - Present

PerplexityEmail SupportIntercomSocial Media SupportLive Chat SupportTicket ManagementInfluencer OutreachUser-Generated ContentSocial Media AnalyticsClose.io

Executive Assistan

Ozone CPS

Feb 2024 - Aug 2024

Email SupportAdobe PhotoshopCanvaPhone SupportExecutive Assistant ServicesData EntryCalendar ManagementDocument Management

Support Associate

Wiin Health

Apr 2023 - Dec 2023

Phone SupportEmail SupportSocial Media SupportLive Chat SupportCommunity ManagementTelehealth SupportCalendar ManagementData EntryEmail ManagementResearch & Information Gathering

QA Lead

Dutchie

Oct 2019 - Apr 2023

Ticket ManagementLookerData EntryCorporate TrainingResearch & Information GatheringJira

Contact Center Agent

Phenix Health

Oct 2021 - Feb 2022

Phone SupportLive Chat SupportTelehealth SupportData Entry

Admin and Customer Service VA

Australian Qualification Training

Jul 2018 - Jul 2021

Email SupportLive Chat SupportTicket ManagementData EntryEmail ManagementDocument Management

Social Media Assistant

Custom Build Marketing

Dec 2019 - Aug 2020

Social Media SupportCanvaCommunity ManagementData EntryResearch & Information GatheringTrello

Data Entry VA

Jaro Sports

Sep 2018 - Mar 2019

CopperData EntryResearch & Information Gathering

ESL Tutor

51Talk

Apr 2016 - Jan 2017

Document ManagementResearch & Information GatheringCalendar Management

Senior Product Support Specialist

Concentrix

Jun 2005 - Jun 2016

Phone SupportEmail SupportTechnical SupportLive Chat SupportSalesforceCorporate TrainingOnboardingPerformance ManagementDocument Management

Quick Stats

Age42 years
GenderFemale
English LevelFluent
ID VerificationVerified