Virtual AssistantVirtual Assistant
Sergy
ID Verified$600
per month
($3/hour)
Profile Description
Roles: Virtual Assistant | Administrative Assistant | Customer & Merchant Support Availability: Full-time, Monday–Friday | Fully dedicated Setup: Remote (WFH) Industries: E-Commerce | Healthcare | Real Estate | Financial Services Professional Summary Versatile professional with 3+ years of experience in customer support, administration, healthcare scheduling, e-commerce support, and financial operations. Skilled in Chat, Email, Phone, calendar management, invoice processing, and customer servi...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Software Development
Specialized Skills
Virtual Assistance & Admin
Customer Success
Design & Creative
Work Experience
TikTok Creator Support Representative
TDCX
Jul 2025 - Jul 2026
Job Responsibilities:
E-Commerce & TikTok Creator Support Managed creator accounts, setup, verification, and technical concerns. Assisted with violations, appeals, and policy compliance. Monitored account health, ratings, and performance. Supported brand deals, collaborations, samples, and monetization.
Patient Service Representative
Sagility
Feb 2025 - Jul 2025
Job Responsibilities:
Seasonal Healthcare Account Managed patient check-ins, appointments, and follow-ups. Handled sensitive inquiries while maintaining patient privacy. Coordinated with patients and providers to ensure accurate scheduling.
Accounts Payable Specialist / Representative
Concentrix
Aug 2023 - Dec 2024
Job Responsibilities:
Financial Account Processed, verified, and reconciled high-volume invoices and vendor payments. Reviewed transactions for accuracy, compliance, and timely processing. Resolved payment discrepancies and vendor inquiries efficiently.
Customer Service Representative
Foundever
Aug 2022 - Jan 2023
Job Responsibilities:
Retail Account Processed retail orders, payments, and product inquiries. Ensured payment accuracy and security compliance. Provided clear, empathetic support to resolve concerns and retain customers.
Quick Stats
Education
Bachelor's Degree
ICCT Colleges
2021 - 2025