Rose

Account Executive

Rose

ID Verified
1,200/mo
Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Professional Summary Experienced BPO professional with 15 years of experience in Customer Service, Sales, Lead Generation, Account Management, and Team Leadership. Proven ability to build strong client relationships, generate and qualify leads, manage customer accounts, resolve complex concerns, and consistently achieve performance targets. Adaptable, results-driven, and committed to delivering excellent customer experiences and business outcomes. Currently seeking opportunities where I can lev...

Top Skills

Phone Support · 10 yearsTechnical Support · 5 yearsExcel (Advanced) · 4 yearsGoogle Sheets (Advanced) · 4 yearsSalesforce · 4 years

Skills & Expertise

Customer Success

Phone SupportExpert
Technical SupportExpert
Lead ManagementAdvanced
Email SupportIntermediate
ZendeskBeginner
Customer.ioBeginner

Data & Analytics

Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced
TableauAdvanced
Power BIAdvanced

Design & Creative

CanvaBeginner

E-commerce & Marketplace

TikTok ShopBeginner
Order ProcessingBeginner

Marketing & Growth

ChatGPT for MarketingBeginner
Google AdsBeginner
Email MarketingBeginner
LinkedIn OptimizationBeginner
HubSpotBeginner

Sales & Business Development

SalesforceAdvanced
B2B SalesAdvanced
B2C SalesAdvanced
Lead GenerationAdvanced
Cold CallingAdvanced
Cold Email OutreachAdvanced
Sales Funnel ManagementAdvanced
NegotiationAdvanced
Account ManagementAdvanced
Linkedin OutreachIntermediate
Warm Outreach & Appointment SettingBeginner
Zoho CRMBeginner

Virtual Assistance & Admin

Calendar ManagementIntermediate
Email ManagementIntermediate
LinearBeginner
CodaBeginner
JiraBeginner

Work Experience

Account Executive

Thumbtack Shared Services

Sep 2025 - Aug 2026

Email SupportPhone SupportGoogle AdsLead ManagementB2C SalesCold CallingLead GenerationB2B SalesCold Email OutreachContract ReviewAccount ManagementSalesforceOnboardingEmail ManagementCalendar ManagementExecutive Assistant ServicesLinearJiraTableau

Lead Generation

TaskUs

Nov 2024 - Aug 2025

Email SupportLead ManagementB2B SalesLead GenerationHubSpotB2C SalesCold CallingCold Email OutreachAccount ManagementSalesforceOnboardingEmail ManagementSales Funnel Management

Chat and Outbound Sales

Teleperformance

Mar 2024 - Nov 2024

Lead ManagementPhone SupportB2C SalesB2B SalesAccount ManagementContract ReviewSales Funnel Management

Inbound and Chat Sales

iQor

Mar 2021 - Mar 2024

Phone SupportEmail SupportZendeskGoogle Sheets (Advanced)TableauPower BIOrder ProcessingB2B SalesB2C SalesNegotiationSalesforceJira

Quick Stats

Age35 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
EnglishFluent
ID VerificationVerified
Portfolio
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