Rome

Virtual Assistant, Customer Support, Transcriber & Annotator

Rome

ID Verified
700/mo
Davao city, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented and highly reliable professional with experience in transcription, data annotation, content moderation, and virtual assistance. Proven ability to deliver accurate audio and video transcriptions, maintain quality standards, and follow strict guidelines in data labeling and content review. Experienced in handling high-volume tasks with strong attention to detail, achieving up to 95% accuracy in content moderation. Skilled in customer support, administrative tasks, and technical tro...

Skills & Expertise

Specialized Skills

Software Development

Sales & Business Development

Real Estate Operations

AirbnbBeginner

Marketing & Growth

Finance & Accounting

NetSuiteBeginner

E-commerce & Marketplace

Design & Creative

CanvaBeginner
CapCutBeginner

Data & Analytics

AI & Automation

Work Experience

Transcriber & Annotator

Remoat Teams

Dec 2025 - Present

Job Responsibilities:

Transcribe audio recordings including meetings, interviews, and conversations with high accuracy and clarity Review, edit, and proofread transcripts to ensure grammatical accuracy and proper formatting Perform data annotation and labeling for text and audio datasets following strict guidelines Maintain consistency and quality standards across all transcription and annotation tasks

Senior Content Moderator

Concentrix

Sep 2021 - Oct 2025

Job Responsibilities:

Reviewed 100+ user-generated content items per shift, maintaining a 95% accuracy rate Evaluated content for policy violations including hate speech, harassment, and misinformation Collaborated with Trust & Safety and QA teams to improve moderation workflows Documented findings and escalated high-risk content to appropriate teams

General Virtual Assistant

Twosiya Vegetables & Fruits Trading Co. LLC

Jan 2025 - Jul 2025

Job Responsibilities:

Managed emails, scheduling, and data entry tasks efficiently Conducted online research and prepared reports Supported daily administrative operations with minimal supervision

Customer & Technical Support Representative

VXI Global Holdings

Sep 2018 - Jul 2021

Job Responsibilities:

Reviewed 100+ user-generated content items per shift, maintaining a 95% accuracy rate Evaluated content for policy violations including hate speech, harassment, and misinformation Collaborated with Trust & Safety and QA teams to improve moderation workflows Documented findings and escalated high-risk content to appropriate teams

Quick Stats

Age31 years
GenderFemale
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified