Reynald

CSR, Real Estate Cold Caller Specialist, Lead Generation

Reynald

ID Verified
750/mo
Cagayan de Oro City, Philippines
Looking for Full-time
9 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer Service and Technical Support, Real Estate Cold Caller, Lead Generation Specialist, Multitasking and Remote work. My experiences and skills will definitely can provide impact and help to attract more opportunities to any team that i will be working with. I’m a curious and growth-oriented person who enjoys learning and problem solving. I’ve built strong communication and analytical skills, and I thrive in environments where i can contribute, collaborate and keep improving.

Top Skills

Phone Support · 5 yearsB2B Sales · 3 yearsEmail Support · 3 yearsLive Chat Support · 3 yearsSalesforce · 3 years

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportAdvanced
Email SupportAdvanced
Technical SupportIntermediate

Content & Writing

Email CopywritingBeginner

Data & Analytics

Excel (Advanced)Beginner

Design & Creative

CanvaBeginner

Marketing & Growth

HubSpotBeginner

Real Estate Operations

Real Estate ListingBeginner
Follow Up BossBeginner
Zillow Premier AgentBeginner

Sales & Business Development

B2B SalesAdvanced
SalesforceAdvanced
Lead GenerationBeginner
Cold CallingBeginner
Cold Email OutreachBeginner

Virtual Assistance & Admin

CalendlyBeginner
Monday.comBeginner
TrelloBeginner

Work Experience

Cold Caller Specialist VA

Windowstill

May 2026 - Aug 2026

Key Achievements:

Outbound calls, prospecting and outreach. Lead mining and book appointments to prospect leads.

Live Chat SupportFollow Up BossPhone SupportZillow Premier AgentEmail SupportReal Estate ListingB2B SalesCold CallingCold Email OutreachLead GenerationSalesforceMonday.com

Customer Service Team Member

Peak Support

Apr 2025 - Aug 2025

Key Achievements:

Supported caregivers in America through outbound and inbound calls. Assisted in the installation and walkthrough of the Salesforce Field Service app to the customers and time keeping.

Live Chat SupportTechnical SupportPhone SupportEmail SupportSalesforce

Customer Service Technical support

Concentrix

Apr 2022 - Sep 2024

Key Achievements:

Responsible for providing technical assistance and resolution to customers regarding networking and non-networking devices for Linksys and Belkin. Deliver trusted, professional and reliable service. Responsible for company sales and strive to hit metrics.

Live Chat SupportTechnical SupportPhone SupportEmail SupportB2B SalesSalesforce

Quick Stats

Age34 years
English LevelFluent
ID VerificationVerified
Portfolio
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Education

Bachelor's Degree

Misamis University

2010 - 2012

High-school

Misamis University

2006 - 2010