Queen

Virtual Assistant

Queen

ID Verified
1,000/mo
Johannesburg, South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Pro-active, reliable and detail-oriented administrative & financial professional with strong experience in debtors and creditors administration, executive support, bookkeeping, and customer service. Skilled in calendar management, financial reconciliations, invoice processing, supplier liaison, and office administration. Proficient in Sage Pastel, QuickBooks, Microsoft Excel, CRM, Google workspace and digital communication tools. Queen is passionate about supporting business operations remotely.

Top Skills

Email Management · 8 yearsEmail Support · 8 yearsSage · 8 yearsCalendar Management · 6 yearsDocument Management · 6 years

Skills & Expertise

Finance & Accounting

SageExpert
BookkeepingExpert
Financial ReportingExpert
Accounts Payable/ReceivableExpert
QuickBooksAdvanced
XeroIntermediate
Payroll ProcessingIntermediate

Virtual Assistance & Admin

Email ManagementExpert
Calendar ManagementExpert
Document ManagementExpert
Data EntryExpert
Executive Assistant ServicesExpert
Personal Assistant ServicesAdvanced
AirtableBeginner
Monday.comBeginner

Customer Success

Email SupportExpert
Phone SupportAdvanced
Live Chat SupportAdvanced
IntercomBeginner
LiveChatBeginner

Content & Writing

Creative WritingBeginner

Sales & Business Development

Zoho CRMBeginner

Work Experience

Virtual Operations Assistant

ORB Diagnostics

Apr 2022 - Present

Key Achievements:

• Place orders with suppliers. • invoicing & quotations • Reconciliation of bank statements. • Generate reports and update financial spreadsheets. • Manage office correspondence and document control. • Support day-to-day remote administrative operations. • Supplier & Customer payment allocations

QuickBooksBookkeepingPayroll ProcessingCalendar ManagementEmail ManagementSageAccounts Payable/ReceivablePersonal Assistant Services

Accounts Administrator / Executive Assistant

Foodboys

Sep 2020 - Apr 2022

Key Achievements:

• Manage executive calendars, appointments, and meeting schedules. • Coordinate virtual meetings and prepare agendas and meeting minutes. • Process invoices, monitor payments, and follow up on outstanding accounts. • Handle debtors and creditors reconciliations , Cashbook management & account queries. • Maintain accurate administrative and financial records. • Respond to emails, phone calls, and client enquiries professionally. • Prepare reports, spreadsheets, and business documents. • Assist with travel arrangements and event coordination. • Assist director with scheduling and office administration.

SageAccounts Payable/ReceivableEmail ManagementCalendar ManagementBookkeeping

Quick Stats

Age31 years
English LevelFluent
ID VerificationVerified
Portfolio
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Education

High-school

Diepsloot Combined School

2001 - 2013