Technical product support specialist

Pierre

950/mo
DAVAO, Philippines
Looking for Full-time
8 hours/day
Availability: EU / Asia timezone

Profile Description

I am an experienced remote professional with a strong background in technical support and virtual assistance. I’ve supported customers across chat, email, and phone, handling troubleshooting, product guidance, ticket management, and issue resolution for telecom and software platforms. As a VA, I’ve managed admin tasks, scheduling, lead generation, email handling, and process organization with accuracy and efficiency. I bring clear communication, strong problem-solving skills, and a proactive app...

Top Skills

Phone Support · 10 yearsEmail Support · 5 yearsTechnical Support · 5 yearsLive Chat Support · 3 yearsLiveChat · 3 years

Skills & Expertise

Customer Success

Technical SupportExpert
Live Chat SupportAdvanced
Phone SupportExpert
Social Media SupportBeginner
Email SupportExpert
FreshdeskBeginner
CrispBeginner
IntercomBeginner

Data & Analytics

Google Sheets (Advanced)Intermediate

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner

Design & Creative

CanvaIntermediate

Finance & Accounting

QuickBooksBeginner
BookkeepingBeginner
Accounts Payable/ReceivableIntermediate

Marketing & Growth

GoHighLevelBeginner

Work Experience

Technical product support

iRely

Aug 2023 - Oct 2025

Technical SupportEmail SupportPhone SupportGoogle Sheets (Advanced)Accounts Payable/Receivable

Quick Stats

Age34 years
ID VerificationNot verified
Portfolio
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