YouTube SEO and Uploads ManagerYouTube SEO and Uploads Manager
Peter
ID Verified$1,200
per month
($7/hour)
Profile Description
Customer-focused professional with over 10 years of experience in customer support, technical support, quality assurance, and digital operations across multiple industries. Skilled in resolving customer issues, managing client communications, and maintaining high accuracy in fast-paced environments. Experienced in YouTube SEO and content optimization, improving channel visibility through analytics-driven strategies. Known for strong communication, adaptability, and a detail- oriented approach to...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Design & Creative
AI & Automation
Finance & Accounting
Human Resources
Work Experience
YouTube SEO and Uploads Manager
Unbound Creative Agency
Jul 2020 - Feb 2022
Job Responsibilities:
Optimizes client's channel, playlist, metadata, descriptions, and videos for ranking purposes. Uploads clients' videos on a specific date and time in accordance to YouTube's analytics and trends to which the videos will have a better chance for higher views.
Fulfillment Officer
Clickable Brand
Jul 2019 - May 2020
Job Responsibilities:
Processes and coordinates with the author to complete their purchased services and deliver at the prescribed Turn Around Time.
Virtual Receptionist
ThoughtSwift
Apr 2018 - Jun 2019
Job Responsibilities:
Processes the intake of new patients and referrals. Creating a schedule that includes appointments with patients to retrieve the patient's medical records.
Chat Support Representative
24/7 Philippines
Aug 2016 - Aug 2017
Job Responsibilities:
Provided primary customer and technical support to aTelecommunications Company's customers via chat.
Customer Support Representative
Author Solutions Philippines
Feb 2014 - Jul 2016
Job Responsibilities:
Provides customer services to published authors and aspiring authors. Reviews the services purchased and directs the authors to the correct department. Handles authors' inquiries regarding the publishing, royalties and other processes as well as resolves complaints.
Technical Support Representative
Stream Global Services
Dec 2012 - Dec 2013
Job Responsibilities:
Processed over 30-40 support requests received over an 8-hour period for technical assistance on a wide range of issues related to LAN and VOIP.
Customer Support Specialist
Convergye
Nov 2010 - Dec 2012
Job Responsibilities:
Answered a constant flow of customer calls in response to customer requests for a Telecommunications Company's services and company information.
Customer Support Representative turned Quality Assurance Officer
Sitel Philippines
Jul 2009 - Mar 2010
Job Responsibilities:
Provided primary customer support on an online store company that offers services that range from Microsoft Products to Lexmark's cartridge supplies. Served as the Department's Quality Assurance Officer.
Quick Stats
Certifications
Education
Bachelor's Degree
Aklan Catholic College
2022 - present