PaulineNicole

Virtual Assistant

PaulineNicole

ID Verified
1,200/mo
Antipolo City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced BPO professional with 9 years of hands-on experience in Customer Service, Sales, Technical Support, and Administrative tasks. Well-versed in healthcare virtual assistance, order fulfillment, and appointment setting. Highly organized, detail-oriented, and comfortable working in fast-paced, remote environments. Committed to delivering reliable support, clear communication, and quality results.

Skills & Expertise

AI & Automation

Copy.aiBeginner
ZapierBeginner
API IntegrationBeginner
Workflow AutomationBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Video SupportBeginner
Technical SupportBeginner
ZendeskBeginner
FreshdeskBeginner
CrispBeginner
Customer.ioBeginner
IntercomBeginner
LiveChatBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
MetabaseBeginner

Design & Creative

CanvaBeginner
Adobe PhotoshopBeginner
Presentation DesignBeginner
CapCutBeginner
Video EditingBeginner

E-commerce & Marketplace

TikTok ShopBeginner
Order ProcessingBeginner
Order FulfillmentBeginner

Finance & Accounting

Crypto AccountingBeginner
Payroll ProcessingBeginner
Accounts Payable/ReceivableBeginner

Marketing & Growth

Email MarketingBeginner
ChatGPT for MarketingBeginner
Twitter/X ManagementBeginner
HubSpotBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Cold CallingBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
Proposal WritingBeginner
SalesforceBeginner
Zoho CRMBeginner

Quick Stats

Age33 years
GenderFemale
English LevelConversational
ID VerificationVerified