Sales and Market Development Associate

Pamela

750/mo
Nairobi, Kenya
Looking for Part-time
4 hours/day
Availability: US / EU / Asia timezone

Profile Description

Motivated Psychology student at the United States International University with a strong interest in human behavior, communication, and decision-making. Experienced in leadership, debate, peer counselling, and client-facing roles, with demonstrated initiative as the founder and captain of a school cheerleading team. Skilled in research, critical thinking, and persuasive communication, with growing experience in sales strategy and market development through client outreach and startup ecosystem b...

Skills & Expertise

Content & Writing

Customer Success

Data & Analytics

Virtual Assistance & Admin

Data EntryBeginner

Sales & Business Development

Cold CallingIntermediate
NegotiationIntermediate
Proposal WritingIntermediate
B2B SalesBeginner
B2C SalesBeginner

Human Resources

Work Experience

Founder CEO/ Community Partner

NativeMeet

Oct 2025 - Present

Job Responsibilities:

Led the early-stage market development for NativeMeet Kenya, focusing on building the local ecosystem of cultural hosts and partners Designed a structured pilot strategy, outlining how authentic cultural experiences could be launched locally. Initiated early content and storytelling concepts to showcase Kenyan culture and support platform visibility. Developed onboarding frameworks, including...

Live Chat SupportPhone SupportEmail SupportSocial Media SupportVideo SupportCold CallingData EntryProposal WritingPolicy WritingNegotiation

Customer Service Virtual Job Simulation

Forage Academy

Mar 2026 - Apr 2026

Job Responsibilities:

Engaged in realistic client service scenarios within a simulated financial institution Applied active listening and empathy to understand customer needs and resolve account access issues Navigated internal knowledge bases to locate accurate information and deliver timely responses Strengthened communication, digital navigation, and decision-making skills in a client facing environment

Technical SupportExcel (Advanced)Live Chat SupportEmail SupportVideo SupportSocial Media SupportCustomer.ioB2B SalesLead ManagementB2C Sales

Sales Representative

LUZ

Sep 2025 - Feb 2026

Job Responsibilities:

Practiced client discovery conversations to understand business goals, marketing challenges, and customer needs. Applied customer services principles to build strong client relationships Used insight from psychology studies to better understand decision-making, persuasion, and consumer behavior during sales discussions. Positioned LUZ services as solutions to clients’ marketing and branding pro...

Video SupportEmail SupportLead ManagementCustomer.ioCold CallingRecruitmentProposal WritingNegotiationExcel (Advanced)Policy Writing

Quick Stats

Age20 years
GenderFemale
English LevelFluent
ID VerificationNot verified

Certifications

A-LEVEL

Education

High-school

Crawford International School

2021 - 2024