Nyasha

Virtual Assistant · Recruitment Coordinator · Customer Exper

Nyasha

900/mo
Harare, Zimbabwe
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I Detail-oriented and people-first operations professional with 4+ years of experience delivering results across virtual administration, recruitment coordination, customer onboarding, customer experience, and community engagement in fast-paced remote environments. I bring a rare combination of skills that covers the full people operations lifecycle — from attracting and coordinating talent, to onboarding new clients and team members smoothly, to building the kind of responsive, empathetic custom...

Skills & Expertise

Customer Success

Email SupportIntermediate
FreshdeskIntermediate
Help ScoutIntermediate
Customer.ioBeginner

Virtual Assistance & Admin

CalendlyAdvanced
Data EntryIntermediate
AsanaIntermediate
NotionIntermediate
TrelloIntermediate

Design & Creative

CanvaAdvanced

Marketing & Growth

MailchimpAdvanced
HubSpotAdvanced
GoHighLevelAdvanced
Content MarketingIntermediate
Email MarketingIntermediate
Product HuntBeginner

Content & Writing

Email CopywritingIntermediate
Creative WritingIntermediate
CopywritingIntermediate

Work Experience

Recruitment & Programme Coordination Officer

Family AIDS Caring Trust

Dec 2023 - Dec 2025

Job Responsibilities:

-Managed end-to-end coordination of multiple concurrent recruitment and onboarding processes simultaneously — tracking each candidate across intake, screening, selection, and onboarding stages without losing progress or missing follow-ups on any active pipeline. - Coordinated all interview and meeting scheduling between candidates, facilitators, and leadership using Google Calendar and Calendly —...

Phone SupportEmail SupportSocial Media SupportHelp ScoutTechnical SupportNotionCalendlyTrelloChatGPT for MarketingCanva

HR Operations & Onboarding Coordinator

Restless Development Zimbabwe

Sep 2022 - Aug 2023

Job Responsibilities:

-Supported full-cycle recruitment coordination including job posting management, applicant intake, screening support, and interview scheduling across multiple concurrent roles within the organisation. - Managed new hire onboarding logistics end-to-end — coordinating documentation, scheduling induction sessions, setting up tool access, and ensuring first-week readiness for every new team member. -...

Email SupportPhone SupportTechnical SupportSocial Media SupportCalendar ManagementMeeting CoordinationCalendlyAsanaNotionTrello

High-Volume Communications & Operations Coordinator

Financial Clearing Bureau

Jan 2021 - Jul 2022

Job Responsibilities:

- Managed 100+ daily inbound and outbound communications across email and phone channels — demonstrating the volume handling, prioritisation discipline, and response accuracy essential for high-volume recruitment coordination. - Triaged and routed 50+ daily enquiries to the appropriate teams with accurate context and urgency assessment — directly equivalent to screening and routing applicants acro...

Email SupportPhone SupportTechnical SupportSocial Media SupportFreshdeskCustomer.io

Communication for Development intern

UNICEF Zimbabwe

Jan 2020 - Oct 2020

Job Responsibilities:

-Successfully coordinated schedules, meetings, and training logistics across multiple organizations, ensuring smooth operations in both in-person and remote settings. -Adapted quickly to remote work during the COVID-19 pandemic, maintaining productivity and communication while supporting UNICEF Zimbabwe’s programmes virtually.

Email SupportTechnical SupportPhone SupportSocial Media Support

Quick Stats

Age32 years
GenderFemale
English LevelFluent
Other Languages
EnglishFluent
ID VerificationNot verified