customer success experiencecustomer success experience
Njiiri
ID Verified$1,750
per month
($10/hour)
Profile Description
Customer Experience Specialist and Account Manager with 6+ years of experience driving client satisfaction, retention, and revenue growth in hospitality and service industries. Skilled in CRM systems, onboarding, and account expansion, with a proven record of improving satisfaction scores and streamlining operations. Adept at building lasting client relationships, managing portfolios, and leading cross-functional teams to deliver seamless service. Recognized for proactive problem-solving, strong...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Human Resources
Virtual Assistance & Admin
Work Experience
Receptionist
Fifteen rooftop
Jul 2020 - Jun 2022
Sales and Marketing coordinator
Villa rosa kempinksi
Mar 2018 - Nov 2019
Restaurant hostess
Villa Rosa Kempinksi
Jan 2015 - Nov 2017
Quick Stats
Certifications
Education
Certificate
St lawrence
2011 - 2013