Nizza

Business Development and Account Manager

Nizza

ID Verified
1,500/mo
CITY OF VALENZUELA, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

Results-driven B2B sales and account management professional with over 10 years of experience managing client relationships, driving revenue growth, and delivering exceptional customer experiences. Skilled in full-cycle sales, lead generation, outbound prospecting, account expansion, renewals, negotiations, and CRM management using Salesforce and HubSpot. Recognized for building long-term partnerships, consistently achieving sales targets, and collaborating across teams to deliver client success...

Top Skills

Account Management · 10 yearsB2B Sales · 10 yearsCold Email Outreach · 10 yearsDocument Management · 10 yearsEmail Marketing · 10 years

Skills & Expertise

Sales & Business Development

B2B SalesExpert
Account ManagementExpert
Warm Outreach & Appointment SettingExpert
Lead GenerationExpert
Cold Email OutreachExpert
NegotiationExpert
SalesforceAdvanced
Sales PresentationsIntermediate
ZoomInfoIntermediate

Marketing & Growth

Email MarketingExpert
HubSpotAdvanced

Virtual Assistance & Admin

Document ManagementExpert
Data EntryAdvanced
CalendlyAdvanced

AI & Automation

Claude/Anthropic APIIntermediate
OpenAI APIIntermediate

Customer Success

Email SupportExpert
Phone SupportExpert
Video SupportExpert
ZendeskIntermediate

Data & Analytics

Excel (Advanced)Intermediate
Google Sheets (Advanced)Intermediate

Design & Creative

CanvaIntermediate

Specialized Skills

Coaching & MentoringAdvanced

Work Experience

SALES & LEAD GENERATION SPECIALIST

RealPage

Oct 2014 - Present

Key Achievements:

Provided B2B customer support for RealPage's SaaS property management platform, assisting clients with lease administration, resident accounts, rent payments, maintenance requests, and system inquiries. Resolved product and billing issues, maintained accurate CRM records, and collaborated with cross-functional teams to ensure timely resolution while consistently meeting SLA targets and delivering high customer satisfaction in a fast-paced environment.

B2B SalesHubSpotLead GenerationPhone SupportEmail SupportEmail MarketingExcel (Advanced)Google Sheets (Advanced)NegotiationSales PresentationsCalendlyData EntryZoomInfo

SALES ACCOUNT MANAGER

Reed Elsevier Philippines

Sep 2015 - May 2026

Key Achievements:

Managed a portfolio of B2B legal and corporate accounts, handled the full sales cycle, generated new business, renewed subscriptions, upsold solutions, maintained Salesforce CRM, and built long-term client relationships. Consistently exceeded sales targets, earned multiple Outstanding Employee awards, and maintained high customer retention through proactive account management and consultative selling.

B2B SalesAccount ManagementSalesforceHubSpotWarm Outreach & Appointment SettingEmail MarketingEmail SupportOpenAI APIDocument ManagementLead GenerationClaude/Anthropic APIPhone SupportVideo SupportZendeskExcel (Advanced)Cold Email OutreachGoogle Sheets (Advanced)NegotiationCoaching & MentoringSales PresentationsData Entry

LEAD GENERATION SPECIALIST

Vocus Inc.

May 2013 - Jan 2014

Key Achievements:

Generated and qualified B2B leads through outbound prospecting, cold calling, email outreach, and market research for Vocus' SaaS marketing solutions. Identified decision-makers, assessed business needs, scheduled qualified appointments for the sales team, and maintained accurate CRM records. Collaborated with sales to improve lead conversion and pipeline quality while consistently meeting lead generation and activity targets, contributing to increased sales opportunities and business growth.

B2B SalesEmail MarketingLead GenerationHubSpotPhone SupportCold Email OutreachData Entry

Quick Stats

Age45 years
English LevelFluent
ID VerificationVerified
Portfolio
🔒

Certifications

Y2K Certification
Agile Certification

Education

Bachelor's Degree

Metro Computer College

2013 - 2017