virtual assistant and customer specialistvirtual assistant and customer specialist
Naomi
ID Verified$850
per month
($5/hour)
Profile Description
Results-driven Virtual Assistant and Customer Support Specialist with over 5 years of experience in customer service and more than 1 year of remote administrative support. Skilled in email and calendar management, data entry, client communication, account management, and issue resolution. Proven ability to enhance customer satisfaction, streamline operations, and manage multiple tasks efficiently in fast-paced environments. Highly organized, detail-oriented, and tech-savvy, with strong problem-s...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Finance & Accounting
Sales & Business Development
Marketing & Growth
Work Experience
customer support
freelance
Dec 2024 - Present
Job Responsibilities:
Client testimonial: “Naomi helped me structure my beauty parlor records in Excel, making it easy to track expenses and income and clearly see profit or loss.” — Harrison, Beauty Parlor Owner
Virtual Assistant
freelance
Jul 2024 - Present
Job Responsibilities:
Successfully transitioned from financial services into virtual assistance, leveraging transferable skills. • Built a professional portfolio showcasing VA capabilities and digital tools proficiency. • Recognized for reliability, adaptability, and attention to detail in both financial and administrative roles
Quick Stats
Certifications
Education
Bachelor's Degree
Egerton University
2013 - 2015