Social Media & Sales VASocial Media & Sales VA
Micah
ID Verified$500
per month
($3/hour)
Profile Description
Hi, my name is Micah. I’m a Hospitality Management graduate and a Customer Service Specialist & Sales Virtual Assistant with 10 years of experience in client relations, sales support, and store operations. Throughout my career, I’ve prepared daily, weekly, and monthly operational reports, managed leads and follow-ups to improve conversions, and created marketing content and graphics for various brands. I am also AI Virtual PH–trained, with hands-on experience leveraging AI tools to improve ef...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Real Estate Operations
Work Experience
Retail Supervisor
Non-Wearable MBC Inc.
Jul 2024 - Feb 2026
Job Responsibilities:
Supervise daily operations and a team in the fashion department at SM Calamba, managing sales, inventory, visual merchandising, and staff training to ensure excellent customer service and achieve targets.
People Manager
McDonald's Philippines
Oct 2016 - Jun 2024
Job Responsibilities:
Oversee food safety compliance as a Quality Assurance Apprentice while managing the people department - leading staff, training, scheduling, and ensuring operational efficiency and excellent customer service.
Customer Support Representative
Teletech
Jan 2022 - Jun 2022
Job Responsibilities:
Provide support to DoorDash customers and delivery partners, resolving inquiries, managing order issues, and ensuring a smooth and satisfying delivery experience.