Melody

Executive Virtual Assistant

Melody

ID Verified
1,500/mo
Ciudad de Buenos Aires, Argentina
Looking for Full-time
9 hours/day
Availability: US / EU / Asia timezone

Profile Description

My experience is based on assisting, advisory and customer service since I've started my working life (five years), and I've been in different companies in which I had a really good experience, but I'm searching for something else in which I can demonstrate my abilities. As an assistant and advisor, my tasks were: Managing agenda, CRM, Trello and many different editing softwares (Photoshop, Canva); Also, tracking attendance and completing spreadsheets are in my experience too. I have experience ...

Top Skills

Video Editing · 7 yearsBlog Writing · 6 yearsCanva · 6 yearsCopywriting · 6 yearsAdobe Photoshop · 5 years

Skills & Expertise

Customer Success

Email SupportAdvanced
Phone SupportAdvanced
Live Chat SupportIntermediate
Social Media SupportIntermediate
Customer.ioIntermediate
LiveChatIntermediate

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Design & Creative

Video EditingExpert
CanvaExpert
Design SystemsExpert
Adobe PhotoshopExpert
After EffectsAdvanced
CapCutAdvanced
Adobe IllustratorIntermediate
Logo DesignIntermediate

E-commerce & Marketplace

Facebook MarketplaceAdvanced
WordPressAdvanced
Order ProcessingAdvanced
Inventory ManagementAdvanced
Product Listing OptimizationAdvanced

Marketing & Growth

Content StrategyExpert
Meta Ads (Facebook/Instagram)Advanced
Google AdsAdvanced
ThreadsBeginner

Sales & Business Development

Sales PresentationsExpert
Account ManagementAdvanced
SalesforceAdvanced
B2B SalesAdvanced

AI & Automation

OpenAI APIIntermediate

Content & Writing

Blog WritingExpert
CopywritingExpert

Work Experience

Language Support Assistant

Alianza ON

May 2025 - Oct 2025

Key Achievements:

I developed my experience in teaching and providing assistance to everystudent in their agenda, guiding to a better experience when learning a newlanguage. I created strategic weekly, montly and annual plans to achieve abetter perfomance in speaking and assisting my HR supervisors whenneeded with e-mailing, videoconference scheduling and organizingspreadsheets.

Live Chat SupportEmail SupportPhone SupportSocial Media SupportLiveChatExcel (Advanced)Google Sheets (Advanced)Loom/Screen Recording

Medical and general English assistant

English in Company

Jan 2024 - Aug 2025

Key Achievements:

I participated in the language assessment of every student to select in which english level they were and their needs. Normally, I would assistdoctors in scheduling videoconferences, medical english resources andorganizing weekly speadsheets tracking attendance, topics seen in eachlesson with their personalized teachers and making sure every teacherfollowed the lesson plan.

Email SupportExcel (Advanced)Live Chat SupportLiveChatGoogle Sheets (Advanced)

Academic Assistant

Tech Universidad

Jan 2023 - Jan 2024

Key Achievements:

Through managment of CRM system, I applied every knowledge ofadministrative skills in student support, providing a quote for bachelors,masters, MBA and PhD. I managed the agenda for every student thatneeded support and called for their issues related to scholarships orrelated to difficulties at the virtual campus.

B2B SalesCopywritingBlog WritingSalesforceAccount ManagementSales PresentationsVideo EditingCapCutLoom/Screen RecordingInventory ManagementOrder ProcessingProduct Listing OptimizationChatGPT/Claude

Commercial Assistant

Cobertec SALUD

Jul 2022 - Jan 2023

Key Achievements:

Focused on the sale of medical products, I developed my communicationskills and ability to work under pressure, while rapid learning. I handled themarketing of health insurance plans and their respective sales closure, aswell as addressing client inquiries, complaints, and suggestions.

Live Chat SupportPhone SupportCustomer.ioExcel (Advanced)B2B SalesSales PresentationsEmail SupportGoogle Sheets (Advanced)

Commercial Asisstant and Customer Service

Valtti Motors

Jan 2020 - Aug 2022

Key Achievements:

My experience was focused on providing guidance on motorcycles,preparing quotes for plans and pricing, resolving issues, referring clients tothe appropriate department, and addressing inquiries withprofessionalism, charisma, and ease.

Live Chat SupportPhone SupportExcel (Advanced)Email SupportSocial Media SupportGoogle Sheets (Advanced)Design SystemsAdobe IllustratorLogo DesignAfter EffectsAdobe PhotoshopCanvaVideo EditingMeta Ads (Facebook/Instagram)B2B SalesAccount ManagementOrder ProcessingProduct Listing OptimizationLiveChatGoogle AdsContent StrategySales Presentations

Quick Stats

Age23 years
English LevelFluent
ID VerificationVerified

Education

Certificate

UTN

2023 - 2024

Certificate

FASTA

2021 - 2022

High-school

Colegio Santísimo Redentor

2014 - 2020