Customer Service and Administrative Assistant (eCommerce VA)Customer Service and Administrative Assistant (eCommerce VA)
Melissa
$900
per month
($5/hour)
Profile Description
Reliable and results-driven Customer Service Manager and E-Commerce Virtual Assistant with over 20 years of experience in customer service excellence and 7 years specializing in e-commerce operations. Proven track record in overseeing day-to-day business operations, optimizing supply chain workflows, and managing high-stakes financial resolutions, including complex payment disputes and chargeback handling. Adept at liaising with global suppliers, managing precise invoicing and billing processes,...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Virtual Assistance & Admin
Specialized Skills
Work Experience
Customer Service & Administrative Assistant
RDC
Sep 2025 - Sep 2026
Job Responsibilities:
End-to-End Order Management: Accurately processed and managed orders from initial placement through fulfillment, ensuring zero-error execution. Exceptional Customer Support: Delivered prompt, customer-centric resolutions across multi-channel platforms to foster high satisfaction and loyalty. Data Integrity & Administration: Maintained meticulous records and database accuracy through precise data...