Ecommerce Operations SpecialistEcommerce Operations Specialist
Mary
ID Verified$1,000
per month
($6/hour)
Profile Description
Results-driven Ecommerce Operations Specialist with over 6 years of experience supporting eBay ecommerce businesses through order fulfillment, inventory coordination, customer support, product listing management, supplier communication, and operational process improvement. Experienced in managing daily order workflows, reducing fulfillment errors, maintaining seller account health, and improving customer satisfaction. Skilled in coordinating with suppliers and warehouse teams while ensuring accu...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Customer Success
Content & Writing
AI & Automation
Data & Analytics
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Ecommerce Fulfillment & Risk Operations Specialist
Freelancer
Feb 2025 - Present
Job Responsibilities:
Reduced ecommerce sellers' account suspensions, late shipment defects, and INR claims by designing and implementing structured risk-management systems and governance SOPs for fulfillment operations.
eBay Virtual Assistant
UAB Fidem
Oct 2018 - Dec 2024
Job Responsibilities:
Supported daily ecommerce operations for an eBay business by managing order fulfillment, product listings, customer support, inventory coordination, and supplier communication while ensuring accurate and timely order processing.
Administrative Assistant
Philippine Government Office
Aug 2010 - Dec 2018
Job Responsibilities:
Provided administrative and operational support by managing records, coordinating schedules, maintaining databases, and preparing reports to ensure efficient office operations.
Quick Stats
Certifications
Education
Bachelor's Degree
Holy Name University
2004 - 2008