Virtual Assistant/ Customer Service/ Research MarketingVirtual Assistant/ Customer Service/ Research Marketing
Marichu
$880
per month
($5/hour)
Profile Description
I am a dedicated and reliable professional with experience in customer service, virtual assistance, lead verification, and administrative support. I have strong communication skills and am confident handling phone calls, emails, and customer inquiries. I am organized, detail-oriented, and proficient with Google Workspace, Microsoft Office, and CRM systems. I am a fast learner who adapts quickly to new tools and processes, and I am committed to delivering excellent customer experiences while help...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Finance & Accounting
Work Experience
Customer Service Representative
Celestial Crest
May 2024 - Mar 2026
Key Achievements:
Provided excellent customer support through chat and messaging platforms by handling inquiries, resolving complaints, and addressing service requests. Built strong client relationships by delivering timely, accurate, and professional assistance while maintaining high customer satisfaction.
Market Research Associate
Clear Insights
Jan 2023 - Apr 2024
Key Achievements:
Collected and analyzed market research data, identified customer trends, and provided accurate insights to support business.
Dispatcher
HandyMan Services
Sep 2020 - Mar 2021
Key Achievements:
Coordinated scheduling and dispatching of technicians for service calls, managed appointments and client follow-ups, provided real-time updates, optimized routes to improve operational efficiency, and maintained clear communication with clients and field technicians to ensure timely and high-quality