Technical Support SpecialistTechnical Support Specialist

I have several years of experience in the BPO industry, where I’ve worked in various roles focusing on customer service, retention, and e-commerce support. I started my career handling customer service for Airbnb, which helped me develop strong communication skills and the ability to stay calm and professional when resolving complex issues. I also worked as a Retention Officer for a major telecommunications account, where I focused on keeping customers satisfied, resolving concerns, and finding... See more