Virtual AssistantVirtual Assistant
Ma.
ID Verified$866
per month
($5/hour)
Profile Description
Detail-oriented Virtual Assistant with a strong background in customer service and administrative support. What makes me a great hire is my reliability, attention to detail, and strong work ethic, combined with hands-on experience in email and chat handling, data entry, account management, scheduling, and reporting. Known for accuracy, responsiveness, and the ability to follow processes while supporting daily business operations in fast-paced environments.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Work Experience
Trainee - Digital Marketing Virtual Assistant
Doneverse
Oct 2025 - Nov 2025
Job Responsibilities:
Completed Virtual Assistant training at Doneverse with hands-on experience in social media management, graphic design using Canva, funnel and website editing in GoHighLevel, and email marketing campaigns using ActiveCampaign.
Customer Service Representative
Foundever
Jul 2023 - Nov 2025
Job Responsibilities:
Resolved customer issues efficiently, reducing repeat contacts through accurate troubleshooting and clear communication. Achieved CSAT Champion recognition for outstanding customer satisfaction performance.
Subject Matter Expert
Foundever
Jun 2024 - Sep 2024
Job Responsibilities:
Served as a Subject Matter Expert, supporting new hires through coaching, process guidance, and real-time assistance while helping maintain SLA and quality standards.
Quick Stats
Certifications
Education
Bachelor's Degree
St. Cecilias College Cebu Inc
2019 - 2023