Customer Service Representative, General Virtual Assistant

lorenz

700/mo
Manila, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Highly motivated and results-oriented Customer Service Representative with 4 years of comprehensive experience providing exceptional support across diverse channels, including live calls, emails, and chat. Proven ability to excel in high-stakes environments, successfully supporting global e-commerce clients and U.S.-based healthcare members, while maintaining strict HIPAA compliance. Eager to transition these refined communication, technical, and operational skills into a Virtual Assistant (VA) ...

Skills & Expertise

Customer Success

ZendeskAdvanced
Email SupportIntermediate
Phone SupportIntermediate
Live Chat SupportIntermediate

Data & Analytics

Design & Creative

E-commerce & Marketplace

ShopifyIntermediate
Shopify PlusIntermediate
Order ProcessingIntermediate

Marketing & Growth

Sales & Business Development

SalesforceIntermediate

Software Development

Quick Stats

Age33 years
GenderMale
English LevelFluent
ID VerificationNot verified