Customer Support Agent Customer Support Agent

Lisa

1500/mo

Nairobi, Kenya

Looking for Full-time

10 hours/day

Availability: US / EU / Asia timezone

$1500

per month

($9/hour)

Member since October 2025

Profile Description

A highly motivated and empathetic customer support agent who is highly skilled in communication, de-escalation, CRM systems and sales.

Top Skills

Account Management · <1 yearB2C Sales · <1 yearCreative Writing · <1 yearCrisp · <1 yearEmail Copywriting · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Content & Writing

Creative WritingBeginner

Email CopywritingBeginner

Product DescriptionsBeginner

Customer Success

Live Chat SupportBeginner

Email SupportBeginner

Phone SupportBeginner

Video SupportBeginner

Technical SupportBeginner

Ticket ManagementBeginner

ZendeskBeginner

FreshdeskBeginner

Data & Analytics

Excel (Advanced)Beginner

Google Sheets (Advanced)Beginner

E-commerce & Marketplace

ShopifyBeginner

MagentoBeginner

Order ProcessingBeginner

GorgiasBeginner

Sales & Business Development

B2C SalesBeginner

Lead GenerationBeginner

Account ManagementBeginner

NegotiationBeginner

SalesforceBeginner

Zoho CRMBeginner

Quick Stats

Age21 years

English LevelFluent

ID VerificationNot verified

Education

bachelor

Kenyatta University

- Present