Virtual AssistantVirtual Assistant
Lilian
ID Verified$2,500
per month
($14/hour)
Profile Description
Tech-Savvy Virtual Assistant, Social Media Manager, and Project Manager with over 5 years of experience supporting businesses with day to day operations and project workflows from initial planning to final delivery. I am skilled in organizing tasks, managing requests, and maintaining clear communication with clients and teams. I have a strong technical background with a degree in Business Information Technology and experience in software development, which allows me to quickly learn new tools a...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
Customer Success
Data & Analytics
Design & Creative
Software Development
Virtual Assistance & Admin
Work Experience
Creative Services Coordinator and Social Media Manager
Freelance | Multiple Clients | Nairobi, Kenya
Jan 2020 - Present
Job Responsibilities:
Managed end-to-end creative project workflows from intake and brief review through task assignment, production monitoring, and on-time final delivery across multiple concurrent clients and projects. Reviewed client-submitted assets and creative briefs for quality and completeness; contacted clients directly via phone and email to resolve information gaps and gather missing requirements before work...
Lead Android Developer and Project Coordinator
Elige Communications Ltd
Dec 2023 - Mar 2026
Job Responsibilities:
Managed and tracked project deliverables using Slack and structured Git workflows, ensuring organized and timely execution across the team. Created detailed SOPs and process documentation to improve team efficiency and streamline onboarding for new team members. Produced written performance reports and communicated findings to stakeholders, highlighting key metrics and recommendations. Collaborate...
Mobile Applications Developer | Customer Support |Quality Analyst
Netrix Business Systems
Jan 2021 - Dec 2022
Job Responsibilities:
Coordinated project tasks and tracked milestones using Jira, ensuring structured workflows and on-time delivery. Produced detailed analytical reports for business operations, demonstrating strong data interpretation and documentation skills. Managed and responded to client support tickets using Zoho, ensuring timely issue resolution and high customer satisfaction. Trained customers on how to ef...