Leonard

Customer service representative

Leonard

500/mo
Nairobi, Kenya
Looking for Part-time
4 hours/day
Availability: US timezone

Profile Description

I am a passionate and self-motivated individual who is keen on serving others most especially customers having worked in the B2B and B2C spaces for over an year in Recruitment and Sales .

Top Skills

B2B Sales · <1 yearB2C Sales · <1 yearCandidate Sourcing · <1 yearClickUp · <1 yearCold Calling · <1 year

Skills & Expertise

Human Resources

Candidate SourcingBeginner
RecruitmentBeginner

Virtual Assistance & Admin

Data EntryBeginner
Research & Information GatheringBeginner
ClickUpBeginner

Customer Success

Phone SupportBeginner
Lead ManagementBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
NegotiationBeginner
Linkedin OutreachBeginner
Warm Outreach & Appointment SettingBeginner
Zoho CRMBeginner

Work Experience

Recruitment Assistant

Yusudi Limited

Sep 2022 - Jan 2023

Key Achievements:

- Mapped out and researched Companies & Candidates for clients looking to hire for Niche roles which contributed to a pool of candidates for future hiring reference .

Data EntryResearch & Information GatheringCandidate SourcingRecruitmentLead ManagementB2C SalesNegotiationWarm Outreach & Appointment SettingLinkedin OutreachB2B Sales

Admissions Assistant

Yusudi Limited

Jan 2022 - Sep 2022

Key Achievements:

- Screened & qualified candidates aligned with the Sales Training Programs that the company was offering with contributed to quality intake for various cohorts.

Lead ManagementPhone SupportRecruitmentData EntryLinkedin OutreachZoho CRMCold CallingCandidate SourcingB2C SalesB2B Sales

Sales Representative

Crystal Africa

Apr 2021 - Jun 2021

Key Achievements:

Managed to close a Sale within the first month of - 3 month on the job training which generated ksh.66,000 annual revenue for the company . -Identified and qualified potential leads ( Apartment owners) to whom I pitched to our company's cleaning services. This proved essential for future Business engagements .

Lead ManagementResearch & Information GatheringPhone SupportB2B SalesLead GenerationNegotiationWarm Outreach & Appointment SettingCold CallingB2C Sales

Quick Stats

Age29 years
English LevelConversational
Other Languages
GermanBasic
FrenchBasic
ID VerificationNot verified
Portfolio
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Certifications

B2B Sales Training Certification

Education

Certificate

Chuka University

2017 - 2019

Associate's Degree

Chuka University

2017 - 2019