Technical Virtual Assistant, Junior Web DeveloperTechnical Virtual Assistant, Junior Web Developer
Jeremiah
ID Verified$1,760
per month
($10/hour)
Profile Description
I am a Technical Virtual Assistant and a Junior Web Developer with experience supporting SaaS platforms, managing websites, and building responsive web applications. I am skilled in JavaScript, Python and React with a focus on troubleshooting, system optimization, and clean user interfaces. I also handle task automation, content updates, technical support, and integrations. I do this while maintaining clear and accurate information across chat and Slack. I combine technical problem solving skill...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Specialized Skills
Software Development
Sales & Business Development
E-commerce & Marketplace
Design & Creative
Data & Analytics
Customer Success
Content & Writing
AI & Automation
Work Experience
Technical Support Specialist
The Cobalt Partners
Apr 2026 - Present
Job Responsibilities:
Resolved 90%+ of support tickets on first response through proactive troubleshooting and clear stakeholder communication, resulting in improved user satisfaction and reduced downtime. Reduced repeat technical issues by documenting recurring problems and solutions in internal knowledge bases, resulting in faster resolutions and lower ticket volume. Improved cross-team execution by submitting detail...
Technical Virtual Assistant and Junior Web Developer
Freelance
Mar 2021 - Present
Job Responsibilities:
Delivered 200+ freelance projects with consistent 5-star feedback by managing executive scheduling, research, client communication, and technical support, resulting in long-term client retention and repeat business. Reduced manual workload by 40% through workflow automation using Zapier, Make, APIs, and Google Workspace tools, resulting in faster task execution and improved operational efficiency....
ICT Officer
Kimbo Healthcare Centre
Jan 2025 - Mar 2025
Job Responsibilities:
Supported ICT systems handling 40+ daily transactions with minimal downtime across multiple workstations Reduced service interruptions by identifying and resolving network and system issues early Maintained computers, printers, and network points to ensure continuous service delivery Improved workflow efficiency by assisting users with system access and troubleshooting Monitored system usage and r...
ICT Support Attachee
State Department For Transport
May 2022 - Jul 2022
Job Responsibilities:
Installed and configured computers, printers, and LAN devices across departments, ensuring stable connectivity Improved network reliability through structured cabling and cable termination Resolved LAN and internet issues, restoring access quickly for office users Supported deployment of switches and network points during office setup Tested ICT equipment before rollout, reducing setup failures Di...
ICT Support Attachee
National Hospital Insurance Fund (NHIF)
Dec 2020 - Feb 2021
Job Responsibilities:
Supported ICT systems for 50+ users, maintaining consistent service availability Resolved hardware, software, and basic network issues, reducing user downtime Assisted with secure handling of user data during troubleshooting and system use Performed routine maintenance checks, preventing system failures Improved user efficiency by resolving access issues and reducing repeat support requests
Quick Stats
Certifications
Education
Bachelor's Degree
Meru University of Science and Technology
2018 - 2022