Kimmy

VIRTUAL ASSISTANT

Kimmy

ID Verified
385/mo
Caloocan , Philippines
Looking for Part-time
3 hours/day
Availability: Asia timezone

Profile Description

Reliable Virtual Assistant and Administrative Support Specialist with 3+ years of experience across real estate, admin, and customer service environments. Proven track record managing calendars, inboxes, CRM/MLS data, and AP/AR processes with accuracy and consistency. Brings added value as a trainer who has coached and mentored new hires in VA and Contact Center roles. Pursuing a Master in Public Administration to further develop leadership and organizational skills. Adaptable, detail-driven, an...

Top Skills

Airbnb · 2 yearsCalendar Management · 2 yearsDocument Management · 2 yearsEmail Management · 2 yearsReal Estate Listing · 2 years

Skills & Expertise

Customer Success

Technical SupportIntermediate
Email SupportIntermediate
Phone SupportIntermediate
ZendeskBeginner

Real Estate Operations

Real Estate ListingIntermediate
AirbnbIntermediate
Zillow Premier AgentIntermediate

Sales & Business Development

Cold CallingIntermediate
Lead GenerationIntermediate
SalesforceIntermediate

Specialized Skills

OnboardingIntermediate
Employee RelationsIntermediate
Coaching & MentoringIntermediate
Technical TrainingIntermediate

Virtual Assistance & Admin

Calendar ManagementIntermediate
Email ManagementIntermediate
Document ManagementIntermediate
CalendlyIntermediate
NotionIntermediate
TrelloIntermediate
Data EntryIntermediate
Research & Information GatheringIntermediate

Work Experience

Administrative Trainer / Facilitator

Caloocan City Manpower Training Center

Aug 2025 - Present

Key Achievements:

Develop and deliver training sessions on workplace tools, procedures, and professional standards to prepare trainees for employment.

Phone SupportTechnical SupportReal Estate ListingCold CallingEmail SupportLead GenerationResearch & Information GatheringNotionEmail ManagementCoaching & MentoringCalendlyData EntryTrello

Admin Assistant (AP/AR)

Creative Solutions Marketing Service

Mar 2025 - Aug 2025

Key Achievements:

Managed day-to-day administrative operations with a focus on accounts receivable and payable, ensuring accuracy in financial records

Underwriter

Regency Real Estate

Jul 2024 - Jan 2025

Key Achievements:

Generated detailed property quotations for clients, supporting informed decision-making throughout the buying/selling process.

Document ManagementResearch & Information GatheringReal Estate Listing

IT Operations Associate

Accenture Philippines

Jan 2024 - Dec 2024

Key Achievements:

Collaborated with cross-functional teams to support smooth day-to-day operations.

ZendeskSalesforceTechnical SupportReal Estate ListingEmail SupportData Entry

Contact Center Representative

Iqor Philippines

Oct 2023 - Dec 2023

Key Achievements:

Handled inbound and outbound customer calls, addressing inquiries and resolving concerns professionally and efficiently for Walmart Account (Part-Time).

Phone SupportData EntrySalesforce

Real Estate Underwriter

Coverdesk

Mar 2023 - Dec 2023

Key Achievements:

Supported real estate operations with client communication, data entry, and administrative documentation.

NotionEmail ManagementEmail SupportCalendar ManagementCold CallingReal Estate Listing

Admin Assistant

Astoria Plaza

Mar 2022 - Mar 2023

Key Achievements:

Provided administrative and clerical support to the department, including scheduling, correspondence, and records management.

Phone SupportEmail SupportData EntryDocument ManagementResearch & Information GatheringCalendar Management

Quick Stats

Age26 years
English LevelConversational
ID VerificationVerified

Certifications

Freelancing Intermediate Training Program (Social Media Management, Lead Generation, Graphic Design, Email Marketing, Administrative Course)

Education

Bachelor's Degree

University of Caloocan City

2018 - 2022