Customer Service Representative / Appointment SetterCustomer Service Representative / Appointment Setter

Customer service professional with 4 years of experience supporting customers across e-commerce, financial, car insurance, telecommunications, and other service-based accounts. Experienced in handling inbound and outbound calls, live chat, customer inquiries, order processing, refunds, replacements, follow-ups, and issue resolution. Skilled at managing high-volume interactions while maintaining professionalism, empathy, and clear communication. Also experienced in lead outreach and sales, making... See more