Customer Service Representative / Appointment SetterCustomer Service Representative / Appointment Setter
Katrina
950/mo
Sorsogon, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$950
per month
($5/hour)
Member since September 2026
Profile Description
Customer service professional with 4 years of experience supporting customers across e-commerce, financial, car insurance, telecommunications, and other service-based accounts. Experienced in handling inbound and outbound calls, live chat, customer inquiries, order processing, refunds, replacements, follow-ups, and issue resolution. Skilled at managing high-volume interactions while maintaining professionalism, empathy, and clear communication. Also experienced in lead outreach and sales, making...
Top Skills
Asana · <1 yearClickUp · <1 yearCold Calling · <1 yearCold Email Outreach · <1 yearEmail Support · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
ShopifyBeginner
Shopify PlusBeginner
TikTok ShopBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
GorgiasBeginner
Virtual Assistance & Admin
AsanaBeginner
ClickUpBeginner
Sales & Business Development
Lead GenerationBeginner
Cold Email OutreachBeginner
Cold CallingBeginner
Warm Outreach & Appointment SettingBeginner
Customer Success
Live Chat SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Social Media SupportBeginner
Email SupportBeginner
ZendeskBeginner
Quick Stats
Age24 years
English LevelFluent
ID VerificationNot verified