General VAGeneral VA
Jyco
ID Verified$1,500
per month
($9/hour)
Profile Description
An experienced Customer Service professional with two years of experience as a Virtual Assistant and Real Estate Lead Generation Specialist. Skilled in managing customer inquiries, qualifying leads, and maintaining a positive, results-driven approach. Seeking an opportunity to apply my skills, expand my expertise, and contribute effectively to your organization.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
Finance & Accounting
Real Estate Operations
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Admin back-end Support
Grandin Taylor LLC
2025 - 2026
Key Achievements:
Manage and update the company website by adding and maintaining buyer profiles and lead data Organize, clean, and maintain lead lists, ensuring accuracy and proper segmentation Identify and prioritize buyer leads whose buy boxes match active deals to increase chances of successful sales Coordinate with the disposition team by providing qualified, deal-ready buyer leads Monitor lead activity and ensure timely handoff of relevant prospects for follow-up and dispo-closing
Appointment Setter
Golden Gate LLC
2024 - 2025
Key Achievements:
Build and maintain targeted lists of potential real estate clients for outreach and follow-up Run lead generation and disposition (dispo) campaigns across multiple channels to maximize conversions Qualify, nurture, and follow up with prospects based on campaign responses and interest level Schedule meetings and property viewings between prospects and real estate agents Track, manage, and update lead and campaign statuses using CRM tools to support consistent sales flow
Customer Service Representative
Qualfon
2022 - 2024
Key Achievements:
Respond to customer inquiries via phone, email or chat Provide follow-ups to ensure customer issues are resolved to their satisfaction. Handle customer complaints and resolve issues promptly and professionally. Inform customers about additional products or services that may meet their needs. Identify customer needs and assist in finding solutions. Maintain a positive, empathetic, and professional attitude toward customers at all times.
Quick Stats
Certifications
Education
Bachelor's Degree
Negro Oriental State University
2019 - 2023