Medical Virtual AssistantMedical Virtual Assistant

Job Responsibilities:

• Managed high-volume data entry and medical document organisation across multiple client accounts with consistent accuracy and zero-error standards. • Handled client and provider communication via email and messaging platforms, ensuring timely resolution of information gaps and workflow continuity. • Maintained CRM systems and case databases, keeping patient and client records current, accessible... more...

Job Responsibilities:

• Verified patient insurance eligibility and validated coverage details prior to appointments, ensuring accurate billing data was entered into the EMR system before care delivery. • Processed patient referrals end-to-end, initiating requests, tracking authorization status, and coordinating with insurance providers to secure prior authorization approvals. • Managed and updated patient records withi... more...

Job Responsibilities:

• Processed patient admissions and discharges with full verification of clinical documentation, insurance records, and referral authorisations before case progression. • Coordinated case handoffs across multidisciplinary teams, ensuring appropriate assignment of care based on patient needs, provider availability, and guidelines. • Maintained detailed patient records and medical documentation in a... more...

Job Responsibilities:

• Engaged with customers to understand needs and guide purchasing decisions. • Converted inquiries into successful sales through consultative communication. • Handled customer objections and provided product solutions leading to improved customer satisfaction. • Maintained records of customer interactions and follow-ups. • Built repeat customer relationships contributing to increased store revenue... more...