John

operations & community , data analyst

John

ID Verified
1,500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Virtual Assistant and Operations professional with strong experience in administrative support, workflow coordination, community management, and data analysis. Skilled in managing schedules, communication, customer support, reporting, research, and process improvement to keep teams organized and productive. Experienced in engaging communities, resolving issues, and building positive relationships that improve retention and satisfaction. Proficient in handling data, creating insigh...

Skills & Expertise

Content & Writing

Customer Success

Design & Creative

CanvaBeginner

Finance & Accounting

Sales & Business Development

Software Development

PostgreSQLBeginner
MySQLBeginner
MongoDBBeginner

Work Experience

programs delivery(ops & community)

Alx

Jan 2026 - Present

Job Responsibilities:

● Track learner engagement, attendance, and performance data to support retention efforts. ● Prepare reports, trackers, and summaries for internal teams and leadership. ● Coordinate with operations, learning, and community teams to resolve issues quickly. ● Maintain clean records and accurate datasets across internal systems. ● Support program delivery through process monitoring and administrative...

SQLData VisualizationExcel (Advanced)Email ManagementData EntryDocument ManagementMeeting CoordinationResearch & Information GatheringTicket ManagementLive Chat Support

Community Ambassador & Community Coordinator

ALX Africa

Jan 2025 - Present

Job Responsibilities:

• Designed and facilitated highly engaging learner experiences for hundreds of Data Science learners. • Created and launched Data Keshas, a peer-learning initiative that significantly improved learner accountability and collaboration • Planned and coordinated career summits, technical workshops, networking events, and virtual learning sessions. • Produced educational resources, learner communic...

MLflowAI Safety & AlignmentData LabelingCreative WritingA/B Testing for MLPrompt EngineeringPower BIExcel (Advanced)SQLStatistical Analysis

AI Trainer & Curriculum Developer

ESAMI

May 2026 - Jul 2026

Job Responsibilities:

Designed and delivered a comprehensive AI training program for corporate managers, executives, and CEOs. Developed the complete month-long curriculum, including: Weekly learning roadmap Daily lesson plans Facilitator notes Practical exercises AI demonstrations Assessments Learning resources Simplified complex AI concepts into practical business applications for executive audiences. Facilitated ins...

AI Safety & AlignmentPrompt EngineeringFeature Engineering

Quick Stats

Age35 years
GenderMale
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

data science

Education

Bachelor's Degree

University of the People

2025 - present