Client Lifecycle SpecialistClient Lifecycle Specialist
John
600/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$600
per month
($3/hour)
Member since March 2026
Profile Description
I help e-commerce brands find new customers, keep existing ones happy, and run their operations without chaos. With 3+ years in customer service and client operations, I offer a rare bundle: lead generation, customer support, executive assistance, and social media management all in one reliable specialist. Based in Nairobi, Kenya. Available worldwide
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Email SupportAdvanced
Live Chat SupportAdvanced
Technical SupportAdvanced
Social Media SupportAdvanced
Ticket ManagementAdvanced
Phone SupportAdvanced
LiveChatAdvanced
ZendeskAdvanced
FreshdeskAdvanced
Customer.ioAdvanced
E-commerce & Marketplace
Order ProcessingAdvanced
Product Listing OptimizationAdvanced
Inventory ManagementAdvanced
GorgiasIntermediate
ShopifyBeginner
Marketing & Growth
LinkedIn OptimizationAdvanced
Influencer OutreachAdvanced
Google AdsIntermediate
Meta Ads (Facebook/Instagram)Intermediate
Email MarketingIntermediate
Content MarketingIntermediate
Instagram GrowthIntermediate
TikTok GrowthIntermediate
TikTok AdsBeginner
Community ManagementBeginner
Twitter/X ManagementBeginner
Sales & Business Development
Proposal WritingAdvanced
Lead GenerationIntermediate
Cold Email OutreachIntermediate
Linkedin OutreachIntermediate
Zoho CRMIntermediate
SalesforceIntermediate
Virtual Assistance & Admin
CalendlyAdvanced
Personal Assistant ServicesAdvanced
Meeting CoordinationAdvanced
Email ManagementIntermediate
Calendar ManagementIntermediate
Travel PlanningIntermediate
NotionIntermediate
Monday.comIntermediate
AsanaIntermediate
Executive Assistant ServicesBeginner
Quick Stats
Age27 years
GenderMale
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationNot verified
Portfolio
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Certifications
customer succcess manageent
Bachelors of Business Mangement
Education
Bachelor's Degree
Egerton University
2019 - 2025