Joey

Virtual Assistant, Customer Support Representative

Joey

1000/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Resourceful and detail oriented with 5 years of experience in customer support, 7 years of experience content moderation, and administrative operations. Adept in Google Workspace, CRM tools like Zendesk, Hubspot, and calendar/email management. Known for strong communication skills, critical thinking, and ability to manage multiple tasks independently or in fast paced team settings. Passionate about supporting executives, improving workflows, and delivering high value service with integrit...

Top Skills

Phone Support · 5 yearsB2B Sales · <1 yearB2C Sales · <1 yearCanva · <1 yearCapCut · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportExpert
Email SupportBeginner
Technical SupportBeginner
ZendeskBeginner
Ticket ManagementBeginner
LiveChatBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner
MetabaseBeginner
Google Analytics 4Beginner

Design & Creative

CanvaBeginner
CapCutBeginner
Loom/Screen RecordingBeginner

E-commerce & Marketplace

Facebook MarketplaceBeginner
Order ProcessingBeginner
Marketplace SEOBeginner

Marketing & Growth

Hootsuite/BufferBeginner
Facebook Business ManagerBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner
Cold Email OutreachBeginner
SalesforceBeginner

Quick Stats

Age37 years
ID VerificationNot verified
Portfolio
🔒