JORIM

ACCOUNT MANAGER / CUSTOMER SERVICE REPRESENTATIVE

JORIM

ID Verified
900/mo
Pasig City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have over 6 years of experience in customer service, technical support, sales, account management, and digital advertising. I've worked with both customers and business owners, handling concerns, outbound calls, appointment setting, and client accounts. I'm a strong communicator, problem-solver, and quick learner. I believe I'm a great hire because I'm adaptable, dependable, and results driven, and I always focus on understanding the client's needs and delivering quality work.

Top Skills

Phone Support · 3 yearsTechnical Support · 3 yearsAccount Management · 2 yearsB2B Sales · 2 yearsB2C Sales · 2 years

Skills & Expertise

Customer Success

Technical SupportAdvanced
Phone SupportAdvanced

Sales & Business Development

B2B SalesIntermediate
B2C SalesIntermediate
Cold CallingIntermediate
Cold Email OutreachIntermediate
Account ManagementIntermediate
Warm Outreach & Appointment SettingIntermediate
SalesforceBeginner

Work Experience

SALAR

JORIM

Oct 2023 - Present

Key Achievements:

Develop and execute digital advertising campaigns, aligning with clients business objectives. Optimize Google Ads campaigns to drive conversions and maximize ROI, utilizing data-driven analysis. Performing outbound calls to cold leads and offer a free Onboarding service to help enhance their Google ads campaigns. Set appointments and book meetings with clients on their calendars to collaborate cross-functionally with marketing teams to refine strategies based on campaign results.

Technical SupportCold CallingAccount ManagementB2B SalesCold Email OutreachSalesforceWarm Outreach & Appointment Setting

Quick Stats

Age25 years
English LevelFluent
Other Languages
Tagalog/FilipinoBasic
ID VerificationVerified
Portfolio
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Certifications

DIGITAL MARKETING CERTIFICATION

Education

High-school

ISMAEL MATHAY SR. HIGH SCHOOL

2017 - 2019