Virtual AssistantVirtual Assistant
Jim
ID Verified$600
per month
($3/hour)
Profile Description
I’m a reliable and detail-oriented Virtual Assistant with strong experience in e-commerce management, customer support, and social media growth. I help businesses stay organized, improve customer satisfaction, and grow online through smart communication and efficient systems. I enjoy roles that involve outreach, content support, and client relationship management. Core Skills E-commerce management (Shopify, WooCommerce) Customer support (email, chat, CRM tools) Social media management & Canv...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Marketing & Growth
AI & Automation
E-commerce & Marketplace
Design & Creative
Content & Writing
Customer Success
Data & Analytics
Work Experience
Customer support specialist
Freelance
Nov 2021 - Oct 2025
Job Responsibilities:
Customer Support & Client Relations, Social media specialist Provided responsive and empathetic support via chat and email for online brands. Managed customer inquiries, order tracking, and returns, maintaining high satisfaction rates. Built efficient ticketing and reporting systems to improve response time and communication.
Virtual Assistant
Freelance
Jan 2021 - Oct 2021
Job Responsibilities:
Virtual Assistant / E-commerce & Marketing Support Supported online stores by managing product listings, pricing updates, and customer queries. Assisted in setting up and running paid social media campaigns to boost traffic and conversions. Coordinated influencer and outreach campaigns to grow brand visibility. Collected performance data to help clients optimize content and marketing strategie...