Jessa

Virtual Professional, Chief HR Officer

Jessa

ID Verified
1,500/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a results-driven Virtual Professional with over 10 years of experience supporting executives, managing operations, and leading remote teams for U.S.-based companies. I specialize in creating efficient systems, reducing operational friction, and allowing leaders to focus on growth. In my current role as Chief Human Resource Officer for a healthcare staffing firm, I oversee talent acquisition, payroll compliance, training, and daily operations. I have also supported start-ups and establ...

Top Skills

Cold Calling · 8 yearsCanva · 6 yearsBlog Writing · 5 yearsCold Email Outreach · 5 yearsAccount Management · 4 years

Skills & Expertise

Content & Writing

Blog WritingExpert
CopywritingAdvanced
Email CopywritingAdvanced
Creative WritingAdvanced
Product DescriptionsBeginner

AI & Automation

ZapierBeginner

Customer Success

Email SupportAdvanced
Phone SupportAdvanced
Social Media SupportAdvanced
Live Chat SupportIntermediate
Technical SupportIntermediate
Ticket ManagementBeginner
ZendeskBeginner

Data & Analytics

Google Sheets (Advanced)Advanced
Excel (Advanced)Advanced

Design & Creative

CanvaExpert
Logo DesignAdvanced
Social Media GraphicsAdvanced
Brand Identity DesignAdvanced
CapCutAdvanced

E-commerce & Marketplace

WordPressIntermediate
GumroadBeginner

Finance & Accounting

Payroll ProcessingAdvanced
Accounts Payable/ReceivableAdvanced

Marketing & Growth

Email MarketingAdvanced
Content MarketingIntermediate
HubSpotIntermediate
MailchimpIntermediate
Content StrategyBeginner

Real Estate Operations

Real Estate ListingAdvanced
MLS ManagementAdvanced

Sales & Business Development

Cold CallingExpert
Cold Email OutreachExpert
Account ManagementAdvanced
Zoho CRMAdvanced
Lead GenerationAdvanced

Work Experience

Executive Assistant, Inside Sales Agent

MyOutDesk, LLC

May 2015 - Present

Key Achievements:

Administrative, Digital and Marketing Tasks

Blog WritingEmail CopywritingPhone SupportCopywritingProduct DescriptionsSocial Media SupportCreative WritingEmail SupportCanvaWordPressSocial Media GraphicsLogo DesignGoogle Sheets (Advanced)Real Estate ListingMailchimpCold CallingMLS ManagementLead GenerationZoho CRMCold Email OutreachAccount Management

Chief Human Resource Officer

All Health Care Matters Staffing

Nov 2022 - Jan 2026

Key Achievements:

** Talent acquisition, staff and clinician management, scheduling and retention ** Management of day-to-day operations ** Payroll Specialist and Financial Compliance ** Training and certification (ex. HIPAA, EMR – Point Click Care, Elderly Abuse, Dementia) ** Vendor and Document Management

Phone SupportCopywritingEmail SupportSocial Media SupportSocial Media GraphicsAccounts Payable/ReceivablePayroll ProcessingBrand Identity DesignCanvaLogo DesignContent MarketingEmail MarketingCold CallingCold Email OutreachAccount ManagementLead Generation

Operations Manager, Geographically Dispersed Depr

Simi Capital

Nov 2021 - Nov 2022

Key Achievements:

** Recruitment, Training and Management ** Workflow and procedure standardization ** Establish and track Key Performance Indicators (KPIs)

Cold CallingAccount ManagementZoho CRMCold Email OutreachReal Estate ListingLead GenerationMLS ManagementHubSpotGoogle Sheets (Advanced)Product Descriptions

Finance, Executive Coordinator

Greenlake Asset Management

Dec 2019 - Dec 2021

Key Achievements:

** Primary liaison for executive communications – Emails and Calls ** Schedule management ** Document management ** Meeting and Event Support

Phone SupportZoho CRMAccount ManagementCold Email OutreachCold CallingMailchimpMLS ManagementLead GenerationReal Estate ListingGoogle Sheets (Advanced)Email SupportEmail Copywriting

Content Writer

ACADEME

Apr 2011 - May 2015

CopywritingCreative WritingBlog Writing

Appointment Setter

Lexington Law

Aug 2013 - May 2014

Key Achievements:

Cold calling and document management

Phone SupportEmail SupportCold CallingCold Email Outreach

Technical Support Specialist

SITEL

Oct 2012 - Jun 2013

Ticket ManagementTechnical SupportEmail SupportLive Chat SupportPhone SupportCold CallingAccount Management

Customer Service Representative

Convergys

Apr 2012 - Oct 2012

Live Chat SupportCold CallingAccount ManagementPhone SupportEmail Support

Quick Stats

Age32 years
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

Saint Louis University

2011 - 2014