Customer Experience Associate, Audit AssociateCustomer Experience Associate, Audit Associate
Janepher
$1,000
per month
($6/hour)
Profile Description
Customer service professional with 5+ years of experience in e-commerce support, content moderation, and auditing. Skilled in resolving customer inquiries, managing orders, and ensuring high satisfaction across multiple platforms. Strong attention to detail, problem-solving, and adaptability, with a proven track record of delivering accurate, efficient, and empathetic service in fast-paced environments.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Finance & Accounting
Work Experience
Audit Associate 2
PwC AC Manila
Mar 2023 - Dec 2025
Job Responsibilities:
Analyzed financial statements and other documents to ensure compliance with applicable laws and regulations, preparing detailed reports on audit findings for management while maintaining strong client relationships.
Digital Content Moderator
TaskUs
Jul 2022 - Mar 2023
Job Responsibilities:
Monitored user-generated content to ensure adherence to community guidelines and policies. Consistently applied content policies to maintain a safe and engaging online environment.
Customer Service Representative
Inspiro
Oct 2020 - Apr 2022
Job Responsibilities:
Processed purchases, returns, and exchanges with precision, maintaining compliance with company policies and customer satisfaction guarantees. Handled payments, issued receipts, and proactively addressed customer concerns with a solution-focused approach, contributing to smooth store operations and high customer satisfaction.