Jan

Customer & Technical Support, Real Estate VA

Jan

ID Verified
800/mo
Villanueva, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Work Preferences: I thrive in a customer-focused and collaborative work environment where I can utilize my communication, problem-solving, and relationship-building skills. I enjoy roles that involve outbound calling, lead generation, appointment setting, customer support, and client engagement. I value clear processes, continuous learning, and opportunities for professional growth. I am particularly drawn to fast-paced environments where I can contribute to team success while delivering excelle...

Top Skills

Technical Support · 5 yearsCalendar Management · 3 yearsEmail Management · 3 yearsLead Management · 3 yearsLiveChat · 3 years

Skills & Expertise

Customer Success

Technical SupportExpert
Lead ManagementAdvanced
ZendeskAdvanced
LiveChatAdvanced
Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner

Real Estate Operations

MLS ManagementAdvanced
Real Estate ListingAdvanced
Follow Up BossIntermediate

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementAdvanced
CalendlyBeginner
Research & Information GatheringBeginner

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
B2C SalesBeginner

Work Experience

Lead Manager

The Barnes Home Team

2025 - Aug 2025

Key Achievements:

As a Lead Manager at Barnes Home Team, I was responsible for qualifying leads, nurturing relationships with homeowners, managing CRM records, and scheduling appointments for the acquisitions team. Through consistent follow-up, strong communication, and effective objection handling, I helped maintain a steady pipeline of qualified opportunities and contributed to the team's sales and growth objectives

Real Estate ListingEmail ManagementEmail SupportCalendar ManagementCold CallingResearch & Information GatheringCalendlyLead GenerationB2B SalesB2C Sales

Quick Stats

Age33 years
English LevelFluent
ID VerificationVerified
Portfolio
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Education

Bachelor's Degree

Tagoloan Community College

2012 - 2015