Customer Success Manager/Escalation ManagerCustomer Success Manager/Escalation Manager
Jackielou
2,000/mo
Taguig, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone
$2,000
per month
($11/hour)
Member since March 2026
Profile Description
I’ve built my career developing strong expertise in Customer Success Management, Project Management, and Sales. Over the years, I’ve led teams, handled customer escalations, improved processes, and ensured we consistently meet performance and SLA targets while maintaining high client satisfaction.
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Technical SupportExpert
Live Chat SupportExpert
Email SupportExpert
Video SupportExpert
Ticket ManagementExpert
IntercomExpert
ZendeskAdvanced
CrispAdvanced
Data & Analytics
Finance & Accounting
Risk ManagementExpert
Human Resources
RecruitmentAdvanced
Sales & Business Development
SalesforceExpert
Specialized Skills
Medical BillingAdvanced
Virtual Assistance & Admin
Quick Stats
Age40 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Portfolio
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